Sales Engineer

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind.We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!General Summary:The Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services all the way to implementation and onboarding.Essential Duties & Responsibilities:Provides support to the Sales team(s), with a high attention to detailResearches, analyzes, and documents findingsResearches and presents reports showing potential customers the cost benefit of purchasing company products or servicesProvides technical training to clients and communicates customer feedback for future product developmentsRepresents both technical and functional aspects of our suite of products/services and proposes how these benefit prospective customersProvides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentationsExecutes proof of concepts with prospects at both a technical and business level to show valueExercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize valueWorks independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessmentsPrepares, researches, and provides input into technical RFPs/RFQsActs as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product supportPursues and maintains professional and technical knowledge through ongoing training and educationMay coach and review the work of other team membersKnowledge, Skills & Abilities:Ability to manage projects and processes independently with limited supervisionAdvanced knowledge of applicable work areaAbility to situationally adapt and understand new technology/processes as per partner requirementProven sales track record of successAbility to identify opportunities and leverage internal and external resources appropriatelyUnderstanding of relevant products and servicesExcellent communication and interpersonal skillsTeam player with willingness to work both in a team environment as well as independentlyEducational/Vocational/Previous Experience Recommendations:Bachelor’s degree in related field or equivalent business experience3+ years of relevant experienceExperience with a business process or management applicationExperience with a CPQ toolExperience with a CRM, such as SalesforcePreferred: Consultant experiencePreferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+Working Conditions:Onsite/Hybrid/Remote depending on location20-30% travel may be requiredMay require occasional work outside of normal business hours (conferences, events, securing deals, etc.)ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.