Sales Engineer

Company Description GRANDCOOL Electromechanical and Air Cooling Working LLC specializes in designing and erecting high-efficiency ammonia refrigeration systems for the food, dairy, pharmaceutical, and cold storage sectors. The company focuses on delivering reliable, energy-efficient solutions that support strict temperature control and product safety. Projects range from small installations to large industrial systems, providing opportunities to work with advanced refrigeration technologies. Team members collaborate with clients and technical partners to ensure systems meet industry standards and operational requirements.Role Description This full-time, on-site Sales Engineer role is based in Musaffah and combines technical expertise with customer-facing responsibilities. The Sales Engineer will identify and pursue new business opportunities, prepare proposals, and present ammonia refrigeration solutions to prospective and existing clients. Day-to-day tasks include assessing customer requirements, coordinating with engineering and project teams to develop suitable system designs, and providing technical support during pre- and post-sales activities. The role involves conducting site visits, participating in technical and commercial negotiations, and maintaining strong relationships through responsive customer service. The Sales Engineer will also track sales activities, prepare reports, and support continuous improvement of sales processes and product offerings.Qualifications Demonstrated experience in Sales Engineering with a focus on industrial or refrigeration systems.Strong Technical Support and problem-solving skills to assist clients through design, installation, and commissioning phases.Effective Communication abilities, including clear technical and commercial presentations and professional correspondence.Proven Sales and business development skills, including prospecting, negotiation, and closing deals.Customer Service mindset with the ability to build long-term client relationships and respond promptly to inquiries.Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related technical field (or equivalent practical experience).Knowledge of industrial refrigeration systems, preferably ammonia-based, and familiarity with safety and regulatory requirements.Proficiency in using MS Office and basic CRM tools to prepare proposals, reports, and maintain client records.Ability to work on-site in Musaffah, conduct field visits, and coordinate effectively with cross-functional teams.Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.