Sales Engineer – HVAC Aftermarket (Maintenance)

Job Title: Sales Engineer – HVAC Aftermarket (Maintenance)Department: Aftermarket / Service & MaintenanceLocation: Eastern Region, Saudi ArabiaPosition SummaryThe Sales Engineer – HVAC Aftermarket is responsible for driving revenue growth through the sale of maintenance contracts, retrofit solutions, spare parts, and service offerings for HVAC systems. The role focuses on developing long-term customer relationships, identifying service opportunities, and ensuring high customer satisfaction while meeting sales targets.Key Responsibilities1. Sales & Business DevelopmentIdentify, qualify, and pursue sales opportunities for HVAC maintenance contracts (AMC), retrofits, upgrades, and spare parts.Conduct site surveys to assess equipment condition and propose suitable maintenance solution.Prepare and deliver technical and commercial proposals aligned with customer needs.Achieve monthly, quarterly, and annual sales targets.2. Customer Relationship ManagementBuild and maintain strong relationships with facility managers, consultants, contractors, and end users.Provide technical support and guidance to customers regarding HVAC system performance and maintenance needs.Ensure high customer satisfaction and handle customer complaints professionally.3. Technical ExpertiseUnderstand HVAC systems including chillers, AHUs, FCUs, VRF/VRV, package units, and controls.Recommend energy‑efficient solutions, system upgrades, and performance improvement options.Collaborate with service teams to ensure accurate technical assessments and proper execution of maintenance contracts.4. Proposal & Contract ManagementPrepare quotations, cost estimates, and tender submissions for maintenance and retrofit projects.Negotiate contract terms, pricing, and service scope with customers.Follow up on proposals to secure orders and ensure timely contract renewal.5. Market IntelligenceMonitor competitor activities, pricing trends, and market developments in the HVAC aftermarket sector.Identify new business opportunities and emerging customer needs.Qualifications & RequirementsEducationBachelor’s degree in mechanical engineering (mandatory)Experience1–5 years of experience in HVAC aftermarket sales, service sales, or maintenance contract sales.Technical SkillsStrong understanding of HVAC equipment, maintenance practices, and troubleshooting basics.Ability to read technical drawings and equipment specifications.Knowledge of energy‑saving solutions and retrofit technologies is an advantage.Soft SkillsStrong communication and negotiation abilities.Customer‑focused mindset with problem‑solving skills.Ability to work independently and as part of a team.