Sales Executive

ABOUT USTicketmaster Middle East is part of Live Nation Entertainment, the largest live entertainment company in the world, consisting of four core business areas: Concerts, Ticketing, Artist Nation, and Sponsorship & Advertising.Ticketmaster offers the right person an amazing opportunity to get in on the ground floor of an exciting entertainment company in the United Arab Emirates.This is an exciting opportunity to build a new line of business for Ticketmaster Middle East. We are bringing Quicket, a best-in-class self-service ticketing platform, to promoters, attractions and organisers across the UAE – many of whom have not had access to technology of this kind before. It is a chance to build a client base from the ground up and play a direct part in growing the wider events industry. The Sales Executive will own that opportunity, establishing relationships and win new clients on Quicket.The successful candidate will own the full sales cycle, from identifying and qualifying prospects through presentations, proposals, commercial negotiations and contract signature. The Sales Executive will create their own opportunities rather than rely primarily on inbound leads. This is a hands-on, externally focused role for a confident sales professional who can build relationships with decision-makers, develop a strong pipeline and meet individual sales targets.The ideal candidate will be an enthusiastic self-starter who can work independently and as part of the wider team. They should be pragmatic, organised and able to prioritise effectively when time and resources are limited.WHAT YOU WILL BE DOINGBuild and manage a strong pipeline of prospective clients across the entertainment, culture and live events sectors.Generate new opportunities through proactive outreach, cold prospecting, professional networks, independent research and referrals.Represent Ticketmaster at relevant industry events, trade shows, networking forums and client meetings to build market presence and generate qualified opportunities.Develop a working understanding of market trends, competitor activity and emerging event categories, and use these insights to identify new growth opportunities and underserved sectorsFeed client and market requirements into the platform development roadmap, setting out the commercial benefit of each so Product and Technology can prioritise effectively.Lead commercial discussions, develop tailored proposals and close new client agreementsQualify opportunities by understanding each prospect’s needs, decision process, timing and commercial potential.Lead a structured post-signature handover with Operations, Client Services and other internal teams, ensuring agreed client requirements, commercial terms and launch timelines are understood.Stay close to newly signed clients through launch and early trading, escalating risks promptly and flagging expansion opportunities before handing the relationship to Client Services.Maintain accurate pipeline, activity and forecast information in Salesforce.Travel as required to meet business needs and commitments.SUCCESS & TARGETSThis is a new market, so the first year is about building from a standing start: mapping the promoters, attractions and organisers that matter, establishing Quicket’s position with them, and converting that into a qualified pipeline and a portfolio of signed clients.You will carry an individual target from the outset, measured on annual signed and renewed tickets, agreed with the Managing Director and reviewed annually. Performance is also tracked against agreed KPIs, including qualified pipeline, conversion rate, new business won and forecast accuracy.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)Proven experience in B2B new client sales, preferably in the ticketing, entertainment, sports or live events industryStrong communication skills, comfortable interfacing with all levels of managementA track record of achieving individual sales targets and closing new businessCommercial awareness and effective negotiation and closing skillsA disciplined approach to pipeline management and experience using SalesforceFluent in English, Arabic language skills are advantageousYOU (BEHAVIOURAL SKILLS/COMPETENCIES)Proactive attitude and excellent communicatorResults & delivery focused individualPersistent and resilient when facing rejection or a long sales cyclePassionate about the event and entertainment industryConfident working independently and setting prioritiesCollaborative and able to work effectively with internal teams when handing over new clientsDemonstrates ethical behavioursTICKETMASTER VALUESRock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things rightWinning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of othersAct with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completelyEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.CULTUREWe’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.