Sales Lead

GoMove is a high-growth, tech-enabled moving platform on a mission to make moving cool. We live in Cape Town, Johannesburg and Pretoria, and we are moving fast. Our service stands apart because of the exceptional support we wrap around every move — from that first inquiry all the way through to the last box off the truck.We are hiring a Sales Lead to own the front door, the closer who builds a team of closers. You lead from the front, running your own deals while building and managing a growing team of Sales Representatives. You set the standard, you coach to it, and you drive results.The Role You are the ultimate closer, that knows how to build trust fast, communicate value clearly, and keep deals moving without being pushy. You sell what GoMove actually is — a professional, tech-enabled service with real people behind it — not just the cheapest option on the page.This role isn’t limited to your own sales capabilities. You own the sales process from first contact to confirmed booking — deposit paid, move scheduled, customer handed over to Operations with full confidence. You are not a manager who sits in meetings. You sell, you coach, you improve the system, and you build a gold-standard sales team.Why This Role Matters Moving is personal. Every customer handing us their business is also handing us their home — every piece of furniture, every box of belongings, all of it loaded onto a truck by strangers, during one of the most stressful transitions of their life. That is what is at stake in every enquiry your team handles.Your team diffuses that stress and provides trust and confidence by how you show up, how you pre-empt what they need, how clearly you communicate our value — making booking via GoMove a no-brainer. What You'll Do Lead the sales functionOwn the full sales process from first touch to booking confirmation (deposit paid).Manage, coach and develop the Sales Representative team day to day.Set targets, track performance and hold the team to a consistently high standard.Mature the sales playbook — scripts, objection handling, follow-up cadences.Work closely with the Operations Lead to ensure every handover is clean, complete and sets the customer up for a great move.Report on pipeline, conversion rates, cancellations and revenue on a regular basis.SellCarry your own book of deals. You are a player-coach — you do not just manage.Respond fast to inbound leads and take ownership of converting them.Sell the value, not just the price. Articulate what makes GoMove different and why it matters on move day.Handle the harder conversations — price pushback, competitor comparisons, hesitant customers — with calm confidence.Pre-empt the customer. Answer the question before they ask it. Remove every reason to delay.Drive performance and shape the businessMature the KPIs that tell you — and the business — whether the sales function is healthy. Conversion rates, response times, pipeline velocity, revenue by channel. Not a dashboard for its own sake, but a clear line of sight into what is working and what is not.Use the data to hold the team accountable. When performance dips, you diagnose the root cause and put a concrete plan in place — not a vague intention to improve, but specific actions with owners and timelines.Operate as a thought partner to the CEO. Bring your read on the market, the customer, the conversion funnel and the competitive landscape — and come with a view, not just a report. What should GoMove do next, and why?Champion GoMove’s partnerships to grow our leads referral network.Build things. Playbooks, processes, frameworks — the infrastructure that makes the sales function scalable. Who You Are A natural closer. You know how to move a deal forward without pressure. You create momentum.A player-coach. You lead by example and enjoy bringing people along with you.A clear communicator. You are sharp, warm and easy to deal with across every channel.Process-minded. You do not just wing it. You build and mature systems that make the team better.Calm under pressure. A full pipeline and a difficult customer on the same day does not rattle you.Customer-obsessed. You understand that moving is not a transaction — it is a moment that matters. You carry that weight and make sure your team does too.Comfortable with ambiguity. We pivot, we improve, we move fast. Not chaotically — we take calculated risks with short turnaround times. You thrive in that environment. You do not need every answer before you start.Experienced. 3+ years in a sales role, at least one of which in a team lead or senior capacity. Experience in a service, logistics or marketplace environment is an advantage.Who You Are Not This role is not for everyone, and that is okay. If any of these are you, it is probably not the right fit. A manager who does not sell. You are in the game alongside your team. Someone who sells on price alone. We have a real value proposition and you know how to use it.Someone who lets leads go cold. You follow up, you follow through - relentlessly.Someone who passes the hard conversations to someone else. You handle them.A lone wolf. You share what you learn, back your team, and understand that the team's success is your success.We move fast and we count on each other. If that gets you fired up, you will fit right in. Our Values Obsess over customers. Get stuff done. Raise the bar. It's a team sport. Be lekker, always do the right thing.GoMove is backed by an established investment group and growing fast. This is a real chance to shape one of South Africa's most exciting scale-ups from the inside, and grow with us as we build the number one moving brand in the country.