Sales Logistics Specialist

Job PurposeTo drive revenue growth by identifying and developing new business opportunities, managing customer relationships, and providing suitable logistics and express delivery solutions. The Sales Logistics Specialist is responsible for achieving assigned sales targets, expanding the customer portfolio, and ensuring effective coordination between customers and internal operational teams.Key ResponsibilitiesSales & Business DevelopmentIdentify and pursue new business opportunities within assigned territories and target market segments.Generate qualified leads through prospecting, referrals, market research, and customer visits.Promote the company’s logistics, express delivery, domestic and international shipping, and related solutions.Prepare and present commercial proposals tailored to customer requirements.Negotiate commercial terms within approved pricing and authority guidelines.Achieve assigned monthly, quarterly, and annual revenue and sales targets.Customer Relationship ManagementBuild and maintain strong relationships with new and existing customers.Understand customers’ logistics requirements and recommend appropriate solutions.Conduct regular customer visits and business reviews to identify growth and cross-selling opportunities.Follow up on customer inquiries, quotations, service requirements, and commercial issues.Support customer retention and minimize account attrition.Commercial & Pricing CoordinationCoordinate with Pricing and relevant internal teams to obtain competitive and commercially viable quotations.Ensure proposed rates and solutions comply with approved pricing policies and profitability requirements.Maintain accurate records of quotations, negotiations, and customer agreements.Monitor account performance and identify opportunities to improve revenue and profitability.Sales Pipeline & ReportingMaintain an accurate and updated sales pipeline and customer database/CRM.Track leads, opportunities, quotations, conversion rates, and expected revenue.Provide regular sales forecasts and performance reports to management.Follow up systematically on open opportunities until closure.Analyze lost opportunities and provide feedback on market and competitor activity.Operational CoordinationCoordinate with Operations, Customer Service, Finance, Pricing, and other relevant departments to ensure successful customer onboarding and service delivery.Ensure customer requirements and agreed service expectations are clearly communicated to operational teams.Support the resolution of service issues that may impact customer satisfaction or account retention.Ensure smooth handover of newly acquired customers to the relevant operational and support teams.Revenue & Collection SupportMonitor customer account performance against agreed commercial terms.Coordinate with Finance and Collections teams regarding outstanding payments when required.Support timely collection by maintaining effective communication with assigned customers.Identify commercial risks related to customer accounts and escalate them appropriately.Market IntelligenceMonitor market trends, competitor activities, pricing movements, and customer requirements.Identify emerging opportunities within logistics, e-commerce, express delivery, and supply-chain services.Provide management with relevant market feedback to support sales and commercial decisions.QualificationsBachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.Professional sales or logistics certifications are an advantage.Experience2–4 years of relevant experience in sales, business development, logistics, express delivery, freight, transportation, or a related industry.Experience in B2B sales and corporate account acquisition is preferred.Knowledge of the Saudi logistics and transportation market is an advantage.Skills & CompetenciesStrong sales and negotiation skills.Customer relationship management.Business development and prospecting.Commercial awareness and basic profitability understanding.Communication and presentation skills.Target and results orientation.Sales pipeline and CRM management.Problem-solving and coordination skills.Good knowledge of Microsoft Office.Good command of Arabic and English.Key Performance Indicators (KPIs)Sales revenue achievement.New customer acquisition.New business revenue.Sales pipeline value and quality.Lead-to-customer conversion rate.Customer retention rate.Gross profit / account profitability.Number of qualified customer visits and opportunities.Quotation conversion rate.Collection and outstanding-payment support for assigned accounts.CRM/pipeline data accuracy and timely reporting.Key Internal InterfacesSales | Pricing | Operations | Customer Service | Finance & Collections | Marketing | CommercialKey External InterfacesCorporate Customers | SMEs | Prospective Clients | Business Partners