Sales Manager

Employer OverviewA fast-growing, AI-powered startup offering an all-in-one business management platform designed to empower entrepreneurs and SMEs. The company combines innovative technology with a strong social mission to enable sustainable and scalable business growth across emerging markets.Job SummaryThe Sales Manager will lead and manage the sales team, ensuring the achievement of subscriber, conversion, and revenue targets. The role will oversee lead distribution, sales activities, pipeline management, coaching, CRM discipline, forecasting, and performance reporting, while personally handling high-value opportunities when required.Key ResponsibilitiesLead, manage, and supervise the sales team, including setting individual and team targets and monitoring daily sales activities.Own monthly and quarterly sales, subscriber, conversion, and revenue targets.Manage and distribute incoming leads, ensuring timely contact and follow-up.Monitor the sales pipeline, identify gaps and sales leakage, and take corrective actions.Analyze conversion rates and improve sales scripts, follow-up strategies, and closing approaches.Conduct regular performance reviews and coach team members to improve individual and team performance.Train sales team members on pitching, objection handling, negotiation, closing, and CRM processes.Ensure 100% accuracy and discipline in CRM updates, lead statuses, follow-ups, and opportunities.Prepare accurate sales forecasts and daily, weekly, and monthly performance reports for senior management.Work closely with Marketing to improve lead quality and share customer, competitor, and market insights.QualificationsBachelor's degree in Business Administration, Marketing, Sales, Communications, or a related field.7–10 years of experience in Sales, Inside Sales, Business Development, or a related field.Minimum 2–3 years in a Sales Manager, Team Lead, or similar people-management role.Proven experience managing a sales team and owning sales targets.Experience in SaaS, technology, telecommunications, eSIM, subscription-based, or digital businesses is preferred.Coaching and team developmentStrong communication and negotiationProblem-solving and decision-makingAnalytical thinkingOwnership and accountabilityStrong organization and time managementAbility to work in a fast-paced, target-driven environmentSales target and quota managementSales funnel and conversion optimization & Sales forecastingSales reporting and dashboard preparationOutbound and inbound salesPitching, objection handling, negotiation, and closingHands-on experience with CRM systems.Familiarity with sales tracking and reporting tools.Excellent English.Strong verbal and written communication skills.