Sales Manager

Company Description cartime, established in 2012, is one of the North West’s largest and fastest-growing independent used car supermarkets. Recognized as the UK Car Supermarket of the Year for two consecutive years, cartime serves customers across the UK with a wide selection of prestige used vehicles. The company focuses on delivering a relaxed, no-pressure sales experience supported by an award-winning sales team and customer-friendly policies such as 0% finance, part exchange options, price checking, and flexible returns. Most vehicles undergo thorough mechanical checks, inspections, and MOTs at an on-site preparation and servicing centre, ensuring quality and peace of mind. With a strong online presence showcasing over 1,000 handpicked cars and finance tools, cartime offers a modern, customer-centric approach to used car buying.Role Description The Sales Manager is a full-time, on-site role based in Rochdale, responsible for leading and motivating the sales team to achieve performance targets and deliver an exceptional customer experience. Day-to-day tasks include managing sales operations on the showroom floor, coaching and supporting sales executives, monitoring KPIs, and ensuring that sales processes align with cartime’s relaxed, non-pressure approach. The Sales Manager will oversee lead management, customer follow-ups, and the integration of finance, part exchange, and warranty offers into the sales journey. This role collaborates closely with finance and operations teams to optimize stock turnover, pricing, and promotional campaigns, while maintaining high standards of compliance and professional conduct. The Sales Manager will also contribute to continuous improvement by reviewing customer feedback, implementing best practices, and supporting training and development across the sales function.Qualifications Proven experience in automotive sales management or a similar retail sales leadership role, with a track record of meeting or exceeding sales targets.Strong people management skills, including team coaching, performance management, and the ability to foster a supportive, customer-first culture.Excellent communication, negotiation, and interpersonal skills, with the ability to build trust and rapport with customers and colleagues.Solid commercial and analytical skills, including experience with sales KPIs, forecasting, and using CRM or dealership management systems.Knowledge of vehicle finance products, warranties, and part exchange processes, ideally within a used car supermarket environment.Ability to work on-site full time in Rochdale, with flexibility to cover weekends and peak trading periods as required.Strong organizational and time management skills, with attention to detail and a focus on process improvement.Beneficial: Experience in the North West automotive market, familiarity with compliance requirements in car sales, and a valid driving license.