Sales Manager

ASSISTANT SALES MANAGER / SALES MANAGER – FINE JEWELRYLocation: Santa Clara, CA | On-SitePay: $30–$35/hour + Bonus & CommissionAdditional Pay: $300–$400/Month in Attendance & Meal AllowancesBonus/Commission: Approximately $1,300–$1,800/MonthSchedule: Retail Schedule | Rotating Weekends & HolidaysLanguage Requirement: Fluent Mandarin, Cantonese & EnglishPosition OverviewOur client, an internationally recognized fine jewelry company, is seeking an Assistant Sales Manager / Sales Manager to lead sales performance and customer experience at its Santa Clara location.This role is ideal for an experienced retail leader with strong sales, clienteling, team-development, and luxury customer-service skills. Candidates with extensive jewelry retail management experience may be considered directly for the Sales Manager level.What You’ll Do Lead, coach, and motivate the branch sales team. Drive revenue through client development, merchandising, and promotions. Help the team achieve sales, operational, and financial KPIs. Build relationships with new and returning customers. Deliver a personalized, high-level customer experience. Resolve customer concerns professionally and effectively. Coach employees to improve individual and team sales performance. Support employee training, development, and performance management. Identify opportunities to improve workflows and operational efficiency. Maintain compliance with company policies, internal controls, and applicable retail regulations. Utilize POS systems and other business applications to support daily operations.What You’ll Bring Significant retail sales experience, with jewelry or luxury retail strongly preferred. Previous supervisory, leadership, or retail management experience. Fluency in Mandarin, Cantonese, and English required. Strong jewelry product, merchandising, and sales knowledge. Proven ability to motivate employees and improve sales performance. Strong clienteling, relationship-building, and customer-service skills. Ability to professionally handle escalated customer situations. Understanding of retail compliance, internal controls, and risk-management practices. Familiarity with POS systems and Microsoft Office. Ability to work rotating weekends and scheduled holidays.Compensation & Benefits $30–$35/hour, based on experience and position level. Approximately $300–$400 per month in attendance and meal allowances. Average bonus and commission of approximately $1,300–$1,800 per month, based on branch performance. Medical insurance. 401(k). Paid vacation and sick leave. Paid holidays. Birthday leave.WHY JOIN? Leadership opportunity with an internationally established fine jewelry brand. Earn additional income through branch sales bonuses and commission. Work directly with luxury jewelry customers and develop long-term client relationships. Opportunity to lead, coach, and develop a high-performing retail sales team. Join a global organization recognized for craftsmanship, customer service, and fine jewelry.,