Sales Manager

1. Counselling & Client ConsultationUnderstand employer/family requirements and household needs.Recommend suitable MDW or APS helper candidates.Explain the placement process, fees, terms and expectations.Advise employers on suitable helper profiles and job scopes.2. Conduct Interview & MatchingArrange and conduct employer-helper interviews.Facilitate communication between employers and candidates.Assess candidates based on experience, skills, personality and job requirements.Match suitable MDW/APS helpers to employers.3. APS RecruitmentRecruit and source suitable APS helpers through various channels.Screen applicants and conduct preliminary interviews.Assess candidates’ skills, experience, attitude and suitability for APS placement.Maintain and develop a pool of qualified APS candidates.Coordinate candidate documentation and onboarding requirements.Work with the operations/recruitment team to ensure candidates are ready for placement.4. Sales & ClosingFollow up with leads and prospective employers.Convert enquiries and interviews into successful placements.Handle objections and negotiate within company guidelines.Close MDW and APS placement cases.Achieve individual and team sales targets.5. After-Sales & Customer RelationshipFollow up with employers after placement.Address customer concerns and coordinate solutions.Maintain strong relationships with existing employers.Generate referrals and repeat business.6. Team ManagementLead, coach and motivate sales staff.Set sales and placement targets.Monitor individual team performance and conversion rates.Train staff on counselling, interviewing, matching and closing techniques.7. Reporting & Performance MonitoringPrepare daily, weekly and monthly sales reports.Track enquiries, interviews, placements, recruitment and conversion rates.Monitor APS recruitment pipeline and candidate availability.Report sales performance, market trends and operational issues to management