Sales Manager

Company Description Crowne Plaza Phnom Penh by IHG is a contemporary business-class hotel set within the CG Fortune Center, a mixed-use development near Phnom Penh International Airport, the hotel offers 136 well-appointed rooms designed for business and leisure travelers seeking comfort and convenience. Guests benefit from direct access to a premium shopping and lifestyle mall, commercial offices, and residential apartments within the same complex. The location provides a range of dining and entertainment options, making the hotel an attractive base for travelers and corporate guests in Phnom Penh.Role Description The Sales Manager is a full-time, on-site role based in Phnom Penh, Cambodia. This role is responsible for driving room and event revenue by developing and managing corporate, group, and leisure accounts, and cultivating strong relationships with travel agents, corporate clients, and other key partners. Day-to-day activities include identifying new business opportunities, preparing sales proposals and contracts, conducting site inspections, and negotiating rates and packages in line with IHG and hotel standards. The Sales Manager will monitor market trends and competitor activity, prepare regular sales reports and forecasts, and collaborate with Revenue, Marketing, and Operations teams to optimize hotel performance. The role also involves representing the hotel at trade shows, networking events, and client meetings to enhance brand visibility and support long-term business growth.Qualifications Proven experience in hotel or hospitality sales, with a strong track record in managing corporate, group, or MICE accounts.Solid skills in client relationship management, negotiation, and business development, with the ability to close deals and achieve sales targets.Experience in sales planning, forecasting, and reporting, including the use of sales and CRM systems.Strong communication and presentation skills in English; proficiency in Khmer or other languages is an advantage.Understanding of hospitality revenue management, pricing strategies, and market segmentation.Ability to work collaboratively with cross-functional teams and maintain a professional, service-focused approach.Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.Availability to work on-site in Phnom Penh and to attend client visits, events, and industry functions as required.