Sales Operations & Logistics Coordinator

Sales Operations & Logistics CoordinatorKinrei of America (KOA) | Wayne, NJ | Full-TimeAbout Kinrei of AmericaKinrei of America (KOA) is a Wayne, NJ-based manufacturers’ rep of wire and cable manufacturing machinery, and a subsidiary of Donnelly Industries. We represent a portfolio of leading international machinery manufacturers supplying stranding, cabling, extrusion, electroplating, and reel equipment to wire and cable manufacturers across North America. We have been serving the industry for over 25 years and are a small, growing team. Supporting long-standing customer relationships and an expanding project pipeline.The RoleWe're looking for a Sales Operations & Logistics Coordinator to be the operational backbone of our sales process — keeping quotes, projects, and shipments moving accurately and on schedule. You'll take finalized technical scope and turn it into customer-ready quotes, track deals and orders through to delivery, manage our CRM, and coordinate the logistics that get equipment from our OEM partners to our customers. This role does not involve technical scoping or engineering judgment — but it is central to making sure nothing falls through the cracks as we grow.What You'll DoQuote Generation & Follow-UpFormat and issue customer-facing quotes from technical scope and supplier pricingTrack outstanding quotes and proactively follow up with sales teamKeep quote status, revisions, and versions accurately loggedCRM & Internal WorkflowOwn day-to-day CRM management (Pipedrive) — lead entry, deal updates, and data accuracyEnsure every lead and deal has an associated task or next action, with no overdue itemsMaintain a high-quality, current contact and company databaseRun a weekly review of overdue tasks and outstanding follow-upsProject CoordinationProcess purchase orders and get confirmed orders into the manufacturing pipeline with our OEM partnersTrack project milestones from order through manufacturing, billing, and deliveryCoordinate with OEMs and customers on project status, documentation, and timelinesSupport refinement of supply scope and quote updates as projects evolveLogistics CoordinationPrepare and manage shipment documentation (commercial invoice, packing list, bill of lading/waybill)Coordinate with customs brokers and freight partners on inland trucking, port clearance, and ocean/international shipmentConfirm payment-to-OEM and customer billing sequencing before equipment releaseGeneral & Administrative SupportProvide day-to-day administrative support to the sales and operations teamHelp maintain an organized directory of sales and marketing collateral (spec sheets, photos, brochures) as neededSupport ad hoc reporting and documentation requestsWhat We're Looking For2–5 years of experience in sales operations, CRM administration, project coordination, or logistics — ideally in a B2B, manufacturing, or industrial equipment environmentExperience with international shipping/import-export documentation and Incoterms is a strong plusComfortable owning a CRM and keeping data clean and currentHighly organized, detail-oriented, and able to manage multiple open threads (quotes, orders, shipments) at onceStrong written communication — comfortable coordinating between customers, OEM partners, and internal teamSelf-directed and reliable; this role is central to daily operations and requires consistent follow-throughBachelor's degree preferred, not requiredWhy KOAYou'll be the connective tissue across sales, project delivery, and logistics at a growing, established distributor — with direct visibility into every deal from quote to delivery, and real room to grow as the company scales.