Sales Operations Coordinator

Supermaids Technical Services LLC is hiring an Operations Coordinator in Dubai.We are looking for an experienced, proactive, and commercially minded professional who can take full ownership of daily operations, business development, customer acquisition, collections, and revenue growth.This is not a routine desk-based coordination role. The position requires a hands-on individual who can manage daily operations while actively generating new business, conducting client visits, following up on overdue payments, and maximizing workforce utilization.Key ResponsibilitiesOperations & SchedulingManage end-to-end daily cleaning operations and ensure smooth service deliverySchedule, reschedule, and optimize bookings, cleaners, and driversMaximize workforce utilization and minimize idle crew timeHandle absenteeism, delays, cancellations, rescheduling, and other operational issuesEnsure all bookings are properly assigned and executed on timeCoordinate staff accommodation, transportation, cleaning materials, training, and other operational requirementsTake full ownership of operational matters and resolve issues proactivelySales & Business DevelopmentProactively identify and acquire new customers and business opportunitiesGenerate new bookings through direct outreach, networking, referrals, and business development activitiesConduct field visits to potential customers, offices, businesses, property managers, residential communities, and other prospectsBuild and maintain relationships with potential and existing customersFollow up on quotations, leads, pending opportunities, cancelled bookings, and inactive customersIdentify opportunities to upsell services and increase customer valueDrive repeat and recurring bookingsWork with the marketing team to convert campaigns and promotions into actual bookingsTake responsibility for achieving agreed booking and revenue targetsCollections & ReceivablesTake active ownership of overdue collections and outstanding receivablesFollow up on overdue payments through calls, WhatsApp, email, and physical visits where requiredConduct customer visits when necessary to facilitate recovery of outstanding amountsMaintain a clear tracker of outstanding balances, payment commitments, and collection statusProactively follow up before and after payment due datesEscalate long-outstanding accounts with clear action plansCoordinate with the accounts team on receivables and collection statusSupport overall cash flow management by ensuring timely recovery of outstanding amountsCustomer ManagementHandle customer inquiries, complaints, and service issues professionallyEnsure timely resolution of customer concernsMaintain high service quality and customer satisfactionBuild strong customer relationships and encourage repeat businessIdentify opportunities to improve customer retention and reduce cancellationsCandidate RequirementsMinimum 5 years of relevant professional experience in Dubai is mandatoryExperience in operations, business development, sales, scheduling, cleaning services, facilities management, hospitality, or a similar service-based industryProven ability to generate new business and acquire customersExperience with field sales, client visits, and relationship managementStrong experience in collections and overdue payment follow-upCommercially minded with a strong focus on revenue generation and cash recoveryExcellent communication, negotiation, coordination, and customer handling skillsStrong multitasking and real-time problem-solving abilityComfortable working in a fast-paced operational environmentProactive, accountable, and capable of working independentlyStrong sense of ownership and responsibilityWhat We Are Looking ForWe are looking for someone who takes ownership of the business outcome, rather than simply completing assigned tasks.The successful candidate should be proactive in asking:How can we generate more bookings?Which new customers can we approach?Which prospects should we visit?Which overdue payments require immediate action?How can we improve crew utilization?How can we increase repeat bookings and revenue?This role requires a hands-on and commercially driven approach across operations, sales, customer acquisition, collections, and business growth.Position DetailsCompany: Supermaids Technical Services LLCPosition: Operations CoordinatorLocation: Dubai, UAEWorking Hours: 11:00 AM – 8:00 PMWorking Days: 6 days per weekSalary: AED 4,000/month + performance-based componentIf you have the experience, commercial mindset, and ownership required to drive both operations and revenue, we would like to hear from you.Please apply only if you meet the required experience and skills outlined above.Apply now at consultant@countinginc.com or share this opportunity with someone who may be a strong fit.