Sales Operations Executive

Sales Operations & Customer Service ExecutiveLondon | £35,000 per annum | Start ASAPReady to be the glue that holds the customer experience together?We're recruiting for a group of well-loved, globally recognised brands, and looking for a Sales Operations & Customer Service Executive to join the London office. If you love keeping orders on track, solving problems before they become issues, and building genuine relationships with customers — this one's for you.You'll sit at the heart of the action, working across Sales, Logistics and Operations to make sure every order lands exactly where it should, exactly when it should. No two days will look the same, but every day you'll be the person customers and colleagues trust to get it right.What you'll be doingBuilding orderbooks that reflect what customers actually need in line with business objectivesGetting hands-on with order entry, pricing, part numbers and VAS dataSpotting shipping challenges before they become customer complaints and fixing themDouble-checking orders are accurate before the shipping window opensPartnering with the warehouse to keep allocation and dispatch running smoothlyTracking the metrics that matter such as fulfilment rates, satisfaction and delaysHelping customers with pricing, credits, invoices and termsWhat you'll bring2-3 years Sales Operations and Customer Service experience gained within B2B or WholesaleStrong Excel skills — you're comfortable in a spreadsheetERP system experience (STYLEman a bonus, not a must)Sharp attention to detail and a genuine passion for great customer serviceExcellent written and verbal communicationSound like you? We'd love to hear from you.