Sales Operations Executive

Company Description VE Staal EOOD is a growing company operating in the steel and materials sector, serving a diverse portfolio of commercial and industrial clients. Based in Sofia, the organization focuses on reliable supply, responsive customer service, and long-term business relationships. The company emphasizes operational efficiency and structured processes to support sustainable growth. Team members are encouraged to take ownership of their work, collaborate across departments, and contribute to continuous improvement initiatives.Role Description The Sales Operations Executive is a full-time, on-site role based in Sofia, responsible for supporting the sales team through efficient processes and data-driven insights. Daily activities include managing and updating sales data, preparing reports and dashboards, and monitoring key performance indicators to help optimize sales activities. The role involves coordinating with sales representatives, customer service, and logistics to ensure accurate order processing, timely deliveries, and consistent customer communication. The Sales Operations Executive will assist in developing and refining sales workflows, maintaining CRM records, and supporting forecasting and planning. This position also contributes to problem-solving around operational issues and recommends improvements to tools and procedures to enhance overall sales effectiveness.Qualifications Strong analytical skills with the ability to interpret sales data, identify trends, and support forecasting and planning.Solid communication skills for clear, professional interaction with internal teams and external stakeholders.Customer service skills to support the sales team in delivering accurate information, handling inquiries, and maintaining positive client relationships.Experience in sales operations, including working with CRM systems, managing sales processes, and coordinating between departments.Understanding of sales principles and workflows, with prior experience in a sales support or commercial role preferred.Proficiency in common office software (e.g., Excel, Word, PowerPoint) and comfort working with data and reporting tools.Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment.Relevant post-secondary education in Business, Economics, Management, or a related field is an advantage.Ability to work on-site in Sofia, collaborate in a team setting, and adapt to evolving processes and business needs.