Sales Operations Executive

Key ResponsibilitiesSupport the sales team with day-to-day sales operations and administrative activitiesMaintain and update customer, prospect, and opportunity information in the CRM systemPrepare and maintain sales reports, dashboards, and performance trackersTrack leads, opportunities, quotations, proposals, and sales pipelinesCoordinate with Sales, Finance, Marketing, and other internal teams to ensure smooth sales processesAssist in preparing quotations, proposals, presentations, and sales-related documentsMonitor sales activities and follow up on pending actions with relevant stakeholdersMaintain accurate records of customer interactions, deals, and sales documentationSupport sales forecasting and pipeline reviewsAssist with order processing, invoicing coordination, and documentation where requiredIdentify gaps or inefficiencies in sales processes and suggest improvementsEnsure timely and accurate completion of sales-related reports and MISSupport the sales team in meeting operational and business requirementsRequirementsBachelor's degree in Business Administration, Commerce, Marketing, or a related field2-3 years of experience in Sales Operations, Sales Coordination, Business Operations, or a similar roleHands-on experience with CRM systems such as Salesforce, HubSpot, Zoho, or similar platformsGood knowledge of MS Excel/Google Sheets and reportingStrong organizational and time-management skillsGood analytical and problem-solving abilitiesExcellent written and verbal communication skillsStrong attention to detail and accuracyAbility to coordinate with multiple teams and manage competing prioritiesExperience in the technology, cloud, SaaS, or IT services industry is an advantage