Sales Operations Manager

Job Description: Supply Chain Manager Location: Jeddah, Saudi Arabia.Reports to: Sales ManagerJob SummaryThe Sales Operations Manager is responsible for optimizing sales processes, systems, and performance to support the company's commercial objectives. This role works closely with the Sales, Supply Chain, Finance, and Farm Operations teams to improve operational efficiency, enhance sales reporting and forecasting, ensure accurate order management, and drive data-driven decision-making.Key ResponsibilitiesManage and optimize sales operations, processes, and workflows to improve efficiency and productivity.Manage the route planning, deliveries, van drivers daily plans and executions, product returns and invoicing Oversee order management, promotion execution, sales administration, and managing customer master data.Develop sales forecasts together with the sales team, reports, dashboards, and performance analyses.Monitor sales KPIs and provide actionable insights to support business decisions.Coordinate with Sales, Supply Chain, Farm Operations, and Finance to ensure product availability and on-time order fulfillment.Support the development and implementation of sales strategies, policies, and standard operating procedures.Manage sales data and ERP systems (Odoo), ensuring data accuracy and process compliance.Identify process improvement opportunities and implement automation where applicable.Lead, coach, and develop the sales operations team while fostering a culture of continuous improvement.RequirementsBachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field.Minimum of 5–7 years of experience in sales operations, commercial operations, or sales support, including at least 2 years in a leadership role.Experience in FMCG, agriculture, fresh produce, or food manufacturing is highly preferred.Strong knowledge of sales reporting, forecasting, order management, ERP systems (Odoo is a plus), and sales performance analysis.Advanced Microsoft Excel skills with strong analytical and reporting capabilities.Excellent leadership, communication, problem-solving, and stakeholder management skills.