Sales Operations Manager
Bay Colony Search · Houston, TX
Apply & track with Apply EdgeSales Operations ManagerHouston, TX | Full-time | Reports to VP of Sales and MarketingAbout the RoleWe're seeking a data-driven Sales Operations Manager to serve as the analytical and operational engine behind our sales and marketing efforts. This role uniquely combines traditional sales operations — reporting, forecasting, and process improvement — with commercial and marketing intelligence, including customer segment strategy, digital campaign analysis, and website performance.If you're excited about using AI tools and scripting to automate reporting and analytical workflows while equipping leadership with the intelligence they need to act with confidence, this could be the perfect opportunity for you.What You'll DoCommercial Strategy & Market IntelligencePartner with leadership to shape and activate segment growth strategies using customer insights, market intelligence, and RFQ trendsContinuously scan the market for emerging trends, competitive moves, and changing customer needs across OEM, distribution, end user, and service segmentsTranslate market findings into digestible summaries for leadership and identify new revenue opportunitiesMine RFQ data to identify win/loss patterns, pricing gaps, and segment-level trendsSupport pricing analysis, identifying anomalies, margin trends, and competitive positioningSales Operations & Cross-Functional ExecutionManage departmental reporting, sales forecasting, budget development, and revenue goal assignment at the customer and rep levelsImplement and manage CRM tools to maximize opportunities and enhance customer relationships and experienceMonitor sales performance and customer feedback to identify gaps and drive improvements in product offering, pricing, or processPartner with sales, marketing, and operations teams to support product lifecycle activities, from launch execution through performance reviewMarketing & Digital PerformanceAnalyze Google Ads and SEO campaign performance to improve spend efficiency, keyword targeting, and conversion ratesMonitor website analytics and user behavior, surfacing actionable recommendations for improving inbound lead quality and conversionAutomation & AICreate and manage automation tools, including AI tools and scripting, to increase efficiency across sales, marketing, and reporting workflowsIdentify manual, repetitive reporting and analytical tasks and build AI-enabled or scripted solutions to replace themWhat You'll BringSkills & CompetenciesSolid business acumen with an understanding of financial forecastingDemonstrated experience using AI tools for analysis, summarization, or workflow automationTechnical aptitude with CRM, ERP, and database tools, along with Excel, PowerPoint, Google Analytics, Google Ads, and SEO tools (SEMrush, Ahrefs, etc.)Effective verbal and written communication skills, with the ability to translate complex data into clear, concise narratives for non-technical audiencesEducationBachelor's degree in Engineering, Business, Statistics, Economics, or a related field, or an equivalent level of professional experienceWhy This RoleThis position sits at the intersection of sales operations, marketing intelligence, and automation — an opportunity to shape commercial strategy while building the AI-enabled tools and processes that will define how the organization runs going forward.Ready to bring data-driven clarity to sales and marketing strategy? We'd love to hear from you.