Sales Operations Manager

Sales Operations Manager – Revenue OperationsHybrid: Two days per week in London, Camberley, Gloucester or Sheffield, depending on candidate locationFour-day option: Monday to Thursday – £50,000 base salary + 10% bonusFive-day option: £60,000 base salary + 10% bonusEssential requirement: Hands-on Salesforce experienceWe have been exclusively appointed by an established UK cyber security specialist to recruit an experienced Sales Operations Manager.Reporting directly to the Commercial Director, you will help evolve an existing sales operations capability into a broader, integrated revenue operations function.This is a highly visible role with genuine ownership across forecasting, revenue delivery, Salesforce, sales technology, commercial processes and board-level reporting. Working closely with Sales, Marketing, Finance and Customer Success, you will create a single, trusted view of pipeline health and revenue performance.The opportunity:This is not simply a CRM administration or reporting position. You will have the autonomy to improve how the business forecasts, qualifies, progresses and delivers revenue, making a measurable contribution to its next stage of growth.We are ideally looking for candidates who have worked in B2B technology, SaaS, managed services, professional services or cyber security businessesKey responsibilities will include:Owning the quarterly sales forecasting process and driving accuracy towards a target variance of 10%Tracking forecast revenue through to delivery and revenue recognitionTaking ownership of Salesforce, including data integrity, dashboards, reporting, workflows, automation and user adoptionManaging and improving the wider sales technology stackActing as the internal owner of Gong (or equivalent conversation intelligence platform), including configuration, adoption, integrations and coaching insightsProducing clear reporting on pipeline health, sales performance and revenue growth for senior leadership and the boardEstablishing a consistent cadence of forecast calls, pipeline reviews and performance reportingImproving deal stages, qualification criteria and sales methodology, including MEDDPICCManaging the company’s RFP, bid and proposal-content repositorySupporting commission calculations, quota setting and territory planningActing as a deal-desk contact for pricing, discounting and non-standard commercial opportunitiesAligning Sales, Marketing, Finance and Customer Success around shared revenue metrics, handovers and renewalsAbout you:Hands-on Salesforce experience, along with knowledge of a conversation intelligence platform like Gong, is mandatory. You must have used Salesforce within a sales or revenue operations environment and be confident managing its data, reporting, processes, workflows and adoption.You will also need:Proven experience in sales operations, revenue operations or commercial operations, ideally at management levelA strong track record of building and maintaining accurate sales forecastsExperience managing sales cycles from pipeline through to delivered revenueStrong analytical and reporting skills using Excel, Power BI and Salesforce reportingThe ability to turn commercial data into clear insights for senior stakeholdersAn understanding of bids, proposals, pricing and commercial deal structuresExcellent cross-functional communication and stakeholder-management skillsA proactive, highly organised approach with strong ownership of data integrityExperience within B2B technology, SaaS, managed services, professional services or cyber security would be particularly valuable. Exposure to Gong, MEDDPICC, board reporting, compensation-plan administration or systems-improvement projects would also be advantageous.If you are an experienced Sales or Revenue Operations professional with strong, hands-on Salesforce expertise and want the autonomy to shape a developing function, we would be keen to hear from you.