Sales Operations Manager

Our client is a top-tier lighting manufacturer known for designing and producing premium modular downlighting systems that deliver exceptional performance, adaptability, and aesthetic appeal. Their reputation is built on a foundation of superior design, engineering innovation, and dedicated customer service. They are seeking a Sales Operations Manager to join their growing team and take a key role in enhancing the efficiency and effectiveness of the sales organization through process improvement, tool optimization, and data management. This position will collaborate closely with Sales Leadership, Marketing, Accounting, Business Systems, and Customer Support to equip the sales team with the structure, insights, and support needed to achieve revenue objectives.This is a full-time, on-site position based in Carson, CA, requiring attendance in the office five days per week

Responsibilities

• Oversee the creation, implementation, and continuous improvement of sales systems, tools, and reporting frameworks- Manage and optimize the CRM platform, maintaining data accuracy, encouraging user engagement, and driving process adoption across the sales department- Deliver precise and timely forecasting, pipeline tracking, and performance analysis for leadership review- Develop, monitor, and interpret key performance indicators (KPIs) across sales and marketing to inform strategic initiatives and foster ongoing improvement- Collaborate with Marketing to align campaigns, lead generation efforts, and sales strategies for maximum business impact- Assist in the design and administration of sales compensation plans, including quota setting, progress tracking, and incentive calculations- Identify operational gaps and implement improvements to enhance productivity, accuracy, and customer satisfaction- Work cross-functionally to ensure smooth rollout of new products, pricing structures, and channel programs- Act as a knowledgeable partner to the sales organization by providing tools, training, and resources that promote compliance, consistency, and performance excellence

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or a related discipline- Minimum of 5 years of experience in Sales Operations, Revenue Operations, or a similar function (experience within lighting, electrical, or building products industries preferred)- Advanced skills in CRM management, Excel, and data visualization platforms (Oracle experience advantageous)- Demonstrated strength in analyzing data, generating actionable insights, and presenting findings to senior leadership- Excellent organizational, analytical, and project management abilities- Strong communication and interpersonal skills with the ability to partner effectively across departments- High ethical standards and sound judgment when handling confidential informationCompensation: Targeting a base salary of $125–130K base + 10–15% bonus