Sales Ops & Enablement Lead

Who We Are:TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, global Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program.Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment.TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over four years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region.Overview:TrustedTech is seeking a senior, self-directed Sales Ops & Enablement Lead who can hit the ground running with minimal direction and hold immediate authority across our UK go-to-market organisation. This is a hands-on, "roll up your sleeves" role for an experienced operator who has carried a number, understands frontline sales execution, and has a strong operational background.You will equip customer-facing teams (Sales, Business Development, Account Management) with the processes, coaching, and tools needed to drive revenue. Crucially, you aren't just creating materials; you are getting stuck into daily operations: clearing leads, driving cold-calling efforts, calibrating call quality, and actively coaching the team to turn strategy into measurable commercial results.Responsibilities:Frontline Execution & Operational InvolvementHands-on Lead & Pipeline Management: Jump into daily operations to help clear leads, streamline workflow bottlenecks, and optimize sales velocity.Active Prospecting & Cold Calling Drive: Roll up your sleeves to participate in, model, and drive outbound initiatives, including cold calling and prospecting workshops.Operations Calibration: Leverage your background in operations to evaluate existing GTM workflows, bridge gaps between ops and sales, and refine processes for maximum efficiency.Sales & Revenue EnablementStrategic Ownership: Design and execute high-impact enablement programs aligned with UK GTM objectives, taking end-to-end ownership from day one.Onboarding & Ramp: Own onboarding programs for Sales, BDR, and AM roles, creating a structured ramp experience that gets new hires to full productivity quickly.Playbooks & Assets: Create and maintain pragmatic sales playbooks, messaging frameworks, call scripts, and competitive battlecards based on actual field experience.Performance & Direct CoachingHands-On Coaching: Deliver 1-on-1 and team coaching sessions that combine tactical selling skills with operational discipline.Data-Driven Diagnostics: Analyse pipeline data, win/loss trends, and ramp benchmarks to pinpoint skill gaps and prioritize enablement investments.KPI Accountability: Establish and report on enablement metrics, including ramp times, quota attainment, process adoption, and overall productivity.Cross-Functional Leadership & ToolsCross-Functional Alignment: Partner with Sales, Marketing, Product, and RevOps to maintain unified messaging and smooth GTM execution.Tech Stack Optimization: Manage and optimize enablement, coaching, and CRM platforms (Salesforce) to improve data quality, tool adoption, and pipeline visibility.Required Skills & Qualifications (must-haves):Senior/Manager-level operator with 7–10 years of total sales/ops experience.At least 2–3 years carrying direct quota or team authority; self-directs from day one without needing step-by-step guidance.Proven track record of having carried a quota or revenue target; you understand the pressure and mechanics of closing deals.Background in high-growth, scaling B2B environments (startup to mid-market scale-up) where individuals wear multiple hats and build processes with limited dedicated support.Prior experience coming up through or working extensively within Sales/Revenue Operations, with a deep appreciation for process and execution discipline.Demonstrated willingness to get into the trenches, clearing leads, executing cold calls, and coaching in real-time.Experience with CRM platforms (Salesforce), enablement tools, and standard productivity suites (Microsoft 365 / Google Workspace).Preferred Skills & Qualifications (nice-to-haves):Background in B2B SaaS, cloud, cybersecurity, or Microsoft partner ecosystem (M365, Azure, CSP/licensing motions).Knowledge of sales methodologies (MEDDPICC, Challenger, Sandler, SPIN).Experience with conversation intelligence tools (e.g., Gong) for coaching calibration.Core Competencies:Ownership: Extreme accountability over outcomes and initiatives.Reliability: Proven consistency and follow-through.Coachability: High self-awareness; confident holding authority, yet open to feedback.Hunger & Drive: Highly self-motivated, proactive, and eager to make a direct impact.Success Metrics:Reduction in new hire ramp time against established benchmarks.Increase in team-wide quota attainment and revenue productivity.Improvement in win rates, lead conversion, and outbound calling metrics.High adoption rates for GTM processes, methodologies, and enablement tools.Positive qualitative feedback from frontline reps and leadership.Environment/Location:Type: Hybrid Role (3 days onsite, 2 days WFH)Hours: 8:30 am to 5:30 pmLocation: 3 New St Square, London EC4A 3BFBenefits:Above Market SalaryComprehensive Private Health InsuranceExtra 4 Days of Annual Leave After 1 YearPension SchemeMonthly Company EventsMonthly Team LunchesOngoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.*TrustedTech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.*