Sales Service Engineer - HVAC - Aftersales Market
SKM Air Conditioning LLC · Dammam, Eastern, Saudi Arabia
Apply & track with Apply EdgePLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN AFTERSALES OF HVAC EQUIPMENTS (CHILLERS)Experience Required: Min 5-6 years in HVAC - OEM Sales - Strong HVAC AMC/Retrofit ExperienceWe are looking for a Senior Sales Engineer to execute not only sales activities in a designated area to achieve booking and revenue targets while maintaining desired levels of gross profit but it's great opportunity to lead the sales in the central region.Main Scope:Execute sales strategies to achieve departmental sales objectives.Improve customer penetration, secure new contracts, and increase AMC base.Secure repair and retrofit jobs.Analyze sales data to determine sales potential and customer preferences.Monitor customer satisfaction and identify areas for improvement.Qualifications and Knowledge:Bachelor’s degree OR 5-10 years of relevant experience in HVAC services or OEM company.Strong knowledge of MS Office and ERP software applications.Understanding of customer service practices and market strategies.Skills and Experience:Minimum 5 years of experience as a Sales Engineer in HVAC services or maintenance.Proficiency in English (Arabic is a plus).Strong communication skills, both oral and written.Self-motivated, task-oriented, and capable of working under pressure.Good presentation, problem-solving, planning, and time management skills.Behavioral Competencies:Customer-oriented with a strong focus on teamwork.Result-driven with effective priority and time management.Attention to detail and effective communication skills.Key Responsibilities:Meet individual sales targets and execute action plans in alignment with company strategy.Collaborate with other departments to achieve sales and service delivery objectives.Follow up with customers on payments, including outstanding and expired bank guarantees.Conduct techno-commercial negotiations and ensure finance approvals are met.Develop sales presentations and proposals.Investigate lost sales and customer accounts to understand gaps.Track, analyze, and forecast sales figures and revenue.Generate timely sales reports and gather market feedback for improvements.If you are a self-driven sales professional with a passion for customer service and a strong sales focus, apply now!