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Sales Specialist

Dwellmart Limited · Gurugram, Haryana, India

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Company Description Dwellmart Limited is a quick commares company originally based in Gurgaon, haryana, India. The company focuses on serving residential and commercial customers with a range of serviceTeam members work in a dynamic, customer-facing environment with opportunities to interact directly with contribute to business growth. Dwellmart Limited values reliability, responsiveness, and quality service delivery in every customer interaction.Role Description The Sales Specialist role is a full-time, on-site position based in Gurugram. This role is responsible for engaging prospective and existing customers, understanding their needs, and presenting suitable products or services to drive sales. Day-to-day activities include conducting customer meetings, managing leads, following up on inquiries, and closing sales in alignment with company targets. The Sales Specialist will maintain accurate records in sales systems, prepare basic reports, and collaborate with colleagues to support promotional campaigns and service improvements. This role also involves providing product information, handling customer concerns, and participating in periodic training to stay current on offerings and sales techniques.Qualifications Candidates should possess strong Communication skills, including clear verbal interaction and professional written correspondence.Candidates should possess Customer Service skills to manage inquiries, build relationships, and ensure a positive client experience.Candidates should possess Sales skills to identify opportunities, present solutions, negotiate, and close deals effectively.Candidates should possess Training and Sales Management skills to support team development, apply sales processes, and work toward shared targets.Relevant experience in consumer services, retail, or business-to-consumer sales is beneficial.Ability to work on-site in Gurugram, manage time effectively, and handle multiple customer interactions each day.Comfort with basic digital tools (CRM systems, email, spreadsheets) and data entry for tracking leads and performance.A diploma or degree in Business, Marketing, or a related field is preferred but not mandatory when supported by strong practical experience.