Sales Specialist

Company Description MY NONU, through MyNonu.com, helps individuals and businesses build a strong online presence and brand identity across social media platforms. Based in Meerut, the company combines IT services with customer-focused offerings, including complimentary grocery delivery. MY NONU focuses on delivering high-quality products at affordable prices to support healthier lifestyles. Team members work in a dynamic environment that blends technology, marketing, and service. Applicants can expect a culture that values initiative, reliability, and customer satisfaction.Role Description This is a full-time remote role for a Sales Specialist. The Sales Specialist will engage with potential and existing customers, present MY NONU’s services and products, and guide them through the purchasing process. Daily responsibilities include responding to inquiries, conducting virtual product or service demonstrations, following up on leads, and maintaining accurate records of customer interactions and sales activities. The role involves collaborating with internal teams to align offers with customer needs, meeting sales targets, and providing feedback to improve sales strategies and customer experience. The Sales Specialist will also participate in ongoing training to stay updated on product features, pricing, and market trends.Qualifications Strong Communication skills, including clear verbal and written interaction with diverse customers and internal teams.Proven Customer Service abilities focused on responsiveness, empathy, and maintaining long-term customer relationships.Demonstrated Sales experience, including lead conversion, negotiation, and achieving or exceeding targets.Background in Training or coaching, with the ability to support peers or onboard new team members on products and processes.Experience with Sales Management or pipeline management, including use of CRM tools and reporting key metrics.Comfort working remotely, with reliable internet access, self-discipline, and strong time management.Basic understanding of digital platforms and social media; prior experience in IT, e-commerce, or online services is an advantage.Minimum of a high school diploma; a degree in Business, Marketing, or a related field is preferred but not required.