Sales Specialist

Our client, a family-owned jeweler in business for over 45 years, is hiring a full-time Sales Associate. They pride themselves on giving every customer an amazing experience and sharing in their special occasions — and they're looking for a hardworking, reliable, and highly motivated person to join their team. Of their 22 current employees, the average tenure is 15 years — they strive to take care of their employees like family.They're a high-end luxury store with their own in-house manufacturing — the team includes five jewelers on premises, and they're known throughout the area for their custom work. In this role, you'll work directly with loose diamonds and gemstones, take part in designing one-of-a-kind pieces, and build lasting relationships with a high-end clientele.What You'll Do● Facilitate customers' jewelry needs: repairs, appraisals, gemstone education, and production, selling, and education● Follow up with clients with punctual updates on any ongoing order, repair, or appraisal● Assist in the custom process with customers by walking them through designs, confirming a wax mold, and presenting the final product● Become proficient with the Edge POS system● Maintain and merchandise showcases, keeping displays clean, organized, and visually appealing● Assist with gold and diamond buying● Stay current on jewelry trends and product knowledge● Support store events (trunk shows, appreciation events, VIP nights) as a customer-facing associateWhat They're Looking For● 2+ years of experience in the jewelry industry or retail sales● Strong sales experience● Friendly, outgoing personality with a polished, professional image● Fluent Mandarin speakers strongly encouraged to apply● Graduate Gemologist (GG) credential a plus, but not required● Self-motivated individual with strong work ethic and works well with others● Career-driven mindset — someone looking to build a career path toward store leadershipBenefits● 401(k) with matching● Profit sharing● Annual performance bonus● Co-pay medical insurance● Paid vacation● Employee pricing at cost● Annual employee appreciation trip● Team dinners and events● Paid lunch Saturdays● Relocation packages