Sales Supervisor

Having joined the LVMH Group in 1995, the Maison FRED honors its founder’s unquestioning love of sunlight and color with its sun-infused creations, demonstrating its mastery of personalization and the sheer versatility of its collections. Today, the FRED brand continues to epitomize an unconditional love of gemstones, pearls and golden light, creating collections that burst with radiant elegance.Reporting to the Boutique Manager, we are actively looking for a Sales Supervisor to join our team in Bangkok. The candidate will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base, and assisting with daily boutique operations.Key Duties & Responsibilities:Sales & Customer Relationship ManagementDevelop every sales opportunity that arises, and offer extraordinary customer service.Perform daily CRM activities such as collecting prospective client contact details, recruiting new clients and retaining existing clients.Assist clients with enquiries and after sales services.Team Management Supervise and lead the team in day-to-day operations and ensure strict adherence to high service standards.Support and guide team members in achieving their goals and developing their skills.Manage and prioritize the team's workload an responsibilities.Support the integration of new joiners and assist the Senior Boutique Manager in assigning responsibilities and other retail management activities.Work closely with and support all team members to maintain a positive team environment.OperationsEnsure all sales and operational processes are followed in accordance with Company policies and directions.Perform daily stock take and sales reporting.Maintain the best boutique conditions at all times. e.g. cleanliness, safety, security etcSupport any client events, activities and visual merchandising changes in collaboration with the Marketing team.Profile:At least 4–5 years of retail experience, preferably in the luxury retail industry, with a proven track record in sales.Strong sales and results-oriented mindset.Excellent customer service skills.Good communication and interpersonal skills.Self-motivated, positive and proactive, with a can-do attitude.High integrity with strong work ethics and values.A strong team player who works well with others.