Sales Supervisor

Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them.You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters.One last thing, the cherry on top of the cake: you feel you can do more. Build, sell, grow, and work with a great team. If that sounds like you, what are you waiting for? Apply!How You'll Make an ImpactTeam LeadershipReport to the COO and lead, coach and motivate the sales team to reach and beat its targetsSet clear goals, KPIs and incentives, and run regular 1:1s and team meetingsOversee hiring, onboarding, training and team scheduling, including peak times and campaignsSales Growth & Customer ExperienceBuild and carry out sales plans that drive revenue, profitability and portfolio growthTurn market insights, customer behaviour and competitor activity into concrete commercial actionsDevelop segmentation, retention, cross-sell, upsell and reactivation initiativesAct as the escalation point for complex or high-impact customer casesOperations & PerformanceOwn day-to-day sales operations and make sure SLAs, KPIs and quality standards are metTrack conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfactionFix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policiesReporting & CollaborationPrepare forecasts, budgets and performance reports for local management and the Riga HQRepresent Sales in leadership meetings and cross-department projects (Risk, Marketing, Customer Service, DC)What You Bring to the TableFull proficiency in Spanish and English, written and spokenProven experience in sales, customer acquisition or commercial management, ideally in fintech, banking, insurance or telecomsExperience leading teams and driving performance through clear goals and KPIsAn analytical, commercial mindset, and confidence with CRM and data toolsExcellent communication, negotiation and stakeholder management skillsA degree in Business Administration, Economics, Finance, Marketing or a related fieldCall center or telesales experience is an advantageWhat's in It for YouFull-time position, 38.5 hours per week, 100% on-site with the possibility of remote workMonday to Friday, 9:00 a.m. to 5:00 p.m.Salary between €36,500 and €45,000 gross per year, permanent contractPerformance bonus based on sales targets26 days of vacationBirthday bonusLife insuranceCollective Bargaining Agreement for Financial and Credit InstitutionsAn international environment, working closely with colleagues at the Riga HQ and across our group marketsCoffee, drinks and fruit provided by the companyIf you are proactive, dynamic and results-driven, and you want to grow with a fast-expanding company, apply now and send us your CV!