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Sales Supervisor - (iCAUR)

Autorun - OMODA JAECOO Dubai · Dubai, United Arab Emirates

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Sales Supervisor / Team Leader (iCAUR) | Autorun DealershipLocation: Dubai, UAEEmployment Type: Full-timeBrand: iCAUR (Autorun Dealership)About the Role:Autorun is hiring a high-performing Sales Supervisor / Team Leader to lead our iCAUR sales team in Dubai. This role is responsible for driving showroom and digital lead conversion, coaching the team to consistently exceed targets, and ensuring a premium customer experience from enquiry to delivery.Key Responsibilities:Lead, coach, and motivate a team of Sales Executives to achieve monthly and quarterly unit, revenue, gross profit.Own daily sales execution: lead allocation, follow-up cadence, showroom coverage, customer appointments, test drives, negotiation support, and closing.Manage and improve lead-to-sale conversion across walk-ins, digital enquiries, call-ins, and referral channels.Ensure excellent CRM discipline: accurate pipeline stages, forecasting, response time SLAs, and data quality.Conduct regular 1:1s and performance reviews; implement improvement plans for underperformance.Ensure smooth coordination with F&I, admin/registration, and aftersales to deliver a seamless customer journey.Support escalations, manage complex negotiations, and handle key customer cases when required.Monitor and report team performance (daily/weekly/monthly) lead response, appointments, test drives, closing ratio, cancellations, and delivery metrics.Maintain showroom standards, product knowledge, competitor awareness, and adherence to pricing/discount approvals.Assist with recruitment, onboarding, and training of new Sales Executives.Requirements:4–8 years of automotive sales experience, with 2–3 years in a supervisory/team leader role dealership background is a must).Proven ability to deliver targets through strong coaching and sales process execution.Strong knowledge of the UAE automotive market and customer expectations.Confident in objection handling, negotiation, and deal structuring (including trade-in support).Experienced with CRM systems and performance reporting.Strong communication skills in English (Arabic is a plus).Presentable, customer-centric, and able to lead by example on the showroom floor.UAE driving license is a must.What We Offer:Competitive salary + commission/incentives.Company-provided medical insurance and residence visa as per UAE law.Career growth within Autorun and brand exposure through iCAURSupportive team and structured workflows to help you succeed.