Sales Support Officer

Company Description

We are Hiring for an International client in Dubai which is a Sports & Kids Park Equipment Manufacturing/Trading Company. Core Responsibilities: The Sales Support Officer is required to - Support the sales team in preparing quotations, product selections, pricing files, and commercial documentation.Prepare quotation revisions and value-engineering alternatives in coordination with the responsible salesperson.Ensure quotations comply with approved pricing, discount, margin, payment, and delivery guidelines.Register and maintain accounts, contacts, projects, opportunities, quotations, activities, and follow-up dates in the CRM system.Follow up internally on open quotations, pending actions, overdue opportunities, and missing project information.Support the preparation and submission of tenders, prequalification documents, vendor registrations, compliance forms, and other commercial documentation. Coordinating exhibitions and customer events. Monitor tender and quotation deadlines and ensure that the relevant stakeholders are informed in advance.Support customer and distributor follow-up regarding quotations, commercial documents, product information, samples, delivery information, and order status.Coordinate the commercial handover of confirmed orders to Operations, ensuring that all required information and approvals are complete.Support communication and coordination with Company distributors and partners across the MEA region when required.Assist with exhibitions, and internal sales meetings.Identify recurring administrative bottlenecks and support continuous improvements to the sales process.QualificationsMinimum four years of experience in sales coordination, commercial support, customer service, or a similar role. Experience supporting a project-based, construction, landscaping, fit-out construction, design, or B2B sales environment is preferred. Experience preparing quotations, commercial submissions, tender documentation, and customer presentations.Ability to manage complex product selections and prepare long, detailed Bills of Quantities (BOQs) accurately. Strong organizational skills and attention to detail.Commercial awareness and confidence working with pricing, discounts, and margins.Ability to manage multiple quotations, customer requests, projects, and deadlines simultaneously. Clear and professional written and verbal communication skills.Strong coordination skills and the ability to work effectively across different departments and countries.Proactive, service-oriented, and able to take ownership of assigned responsibilities.