Sales Trainer - Call Center

About UsThe Healthy Home® & IEQ Technologies are building a leading Indoor Environmental Quality and wellness ecosystem across the GCC, helping create healthier spaces where people live, work, sleep and breathe.The Healthy Home is the highest-rated Indoor Wellness provider in the region, providing specialized services, solutions and consultancy across Indoor Environmental Quality.Operating across the UAE, Saudi Arabia and Kuwait, our group covers indoor air quality, HVAC hygiene, water hygiene, mold and moisture management, environmental cleaning, pest management, monitoring and other IEQ solutions.To date, we have served 81,000+ residential customers and more than 5,500 commercial clients across the GCC, supported by a team of 500+ in-house professionals.The RoleAs we continue to scale, we are looking for an exceptional Telesales Trainer to join our Call Center operation in Dubai.Your mission is clear: build a stronger sales culture, change mindsets and drive higher conversion.This is not a classroom-only training role. You will work directly with agents on the floor, listen to real calls, coach individuals and teams, improve scripts and sales processes, and help shift our approach from simply responding to inquiries to consultative selling and confident closing.Your focus will include:🎯 Conversion, closing and objection handling📈 Upselling and cross-selling🎧 Live call coaching and performance improvement🧠 Sales mindset and behavioral change📞 Scripts, call flows and sales playbooks💻 CRM, telephony and sales-enablement systems📊 Measuring training effectiveness against actual sales KPIsWho We’re Looking ForWe want someone with 5+ years of Sales Training experience, preferably within a services business, combined with strong experience in Call Center, BPO or Telesales operations.Most importantly, we are looking for someone with fantastic energy who can motivate people, challenge existing behaviors, build confidence and create a genuine performance-driven sales culture.You should be hands-on, commercially minded, data-driven and passionate about developing people.🌍 Fluent English is essential. Arabic language skills are a strong plus.If you believe great sales training should translate into measurable performance and higher conversion, we would love to hear from you.👉 Check the full job details and apply through the link below.