salesforce Business Analyst

Job Title: Salesforce Business AnalystSkills: Salesforce,Admin,Business AnalystExperience: 5-12 yearsLocation:HyderabadShift: 2:00 P.M-11:00 P.MWe at Coforge are hiring Salesforce Business Analyst with the following skillset:Lead Salesforce development projects from conceptualization to implementationRequirements Gathering: Collaborate with stakeholders to understand business requirements and objectives. Conduct workshops and interviews to elicit detailed and clear requirementsDocumentation: Document and maintain detailed functional specifications, user stories, and process flows. Create and update documentation related to system configurations and customizations.Salesforce Configuration: Configure and customize Salesforce applications to meet business requirements. Collaborate with developers and administrators to implement solutions.Data Analysis: Perform data analysis to ensure data integrity and accuracy within Salesforce. Identify data migration needs and collaborate with data migration specialists.Testing and Quality Assurance: Develop and execute test plans, ensuring that solutions meet quality standards. Collaborate with QA teams to perform system testing and user acceptance testing.User Training and Support: Provide training to end-users on new features and functionalities. Offer ongoing support and troubleshooting assistance.Report and Dashboard Creation: Design and create reports and dashboards to visualize key performance metrics. Work with stakeholders to understand reporting needs and optimize data visibility.Collaboration: Collaborate with cross-functional teams, including developers, administrators, product owners/managers, project managers, and business stakeholders, to ensure the CPQ system effectively supports sales operations and drives business growth.Qualifications:Bachelor's Degree or equivalent experience - RequiredTypically 5+ years Proven experience as a Salesforce Business Analyst or similar role - RequiredSalesforce Administrator or Business Analyst certifications - RequiredStrong analytical, problem-solving, and communication skillsKnowledge of Agile/Scrum methodologiesAbility to work independently and collaboratively in a fast-paced environmentAbility to communicate ideas and information clearly, accurately, and tactfullySolid presentation and facilitation skillsMust be highly organized, able to effectively prioritize work, be oriented to detail, and have excellent follow throughIn-depth knowledge of CPQ software platformProficient in JIRA, Microsoft Office Suite, advanced Excel knowledge