Salesforce Business Analyst
Ledgent Technology · Irvine, CA
Apply & track with Apply EdgeNo Corp-to-Corp, No 3rd party firms.
We're seeking a highly skilled Senior Business Analyst to partner with Sales, Marketing, Compliance, and IT teams to drive enhancements, support operations, and optimize Salesforce-powered business processes. .This role is ideal for someone who combines strong business analysis expertise with hands-on Salesforce platform knowledge and thrives in a fast-paced environment supporting revenue-generating applications.What You'll DoSupport, analyze, and enhance Salesforce B2B Commerce, Sales Cloud, and Compliance-related platformsGather business requirements and translate them into functional specifications, configurations, and technical solutionsServe as a key point of contact for platform support, issue resolution, and ongoing system optimizationPartner with business stakeholders to improve workflows, user experience, and operational efficiencyDocument requirements, configurations, process flows, and technical solutionsLead and participate in UAT, regression testing, defect tracking, and release activitiesSupport end-user adoption through training, communication, and ongoing system supportCollaborate with technical teams, vendors, and cross-functional stakeholders to deliver scalable business solutionsWhat We're Looking For7+ years of Business Analysis, Salesforce, or related IT application experience5+ years supporting Salesforce Sales Cloud and B2B Commerce environmentsStrong understanding of Salesforce platform capabilities, configuration, and supportExperience with application lifecycle and DevOps tools such as Jira, Git, Jenkins, Salesforce DX, Change Sets, or similar technologiesAbility to analyze complex business requirements and translate them into effective technical solutionsStrong troubleshooting, problem-solving, and communication skillsExperience working within Agile and/or Waterfall delivery environmentsSalesforce certifications are highly valuedWhy This Opportunity?This is a highly visible role supporting mission-critical Salesforce applications that drive sales, commerce, compliance, and business operations. You'll work across multiple business functions, influence platform strategy, and help deliver solutions that improve efficiency, user experience, and business performance...All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.