Salesforce Communication Engineer
CareCone Group · Sydney, New South Wales, Australia
Apply & track with Apply EdgeHiring for Salesforce Communication Engineer Location- SYDNEY/ MELBOURNEPosition- Permanent5+ years of overall IT experienceDomain- Telecom
Salesforce Communication Engineer
This role will focus on enabling end to end digital experiences for customers in the telecom sector through product configuration, guided selling, and order management capabilities.
Key Responsibilities
Platform DevelopmentDevelop and customize components using OmniStudio tools (FlexCards, OmniScripts, DataRaptors, Integration Procedures, Vlocity Cards).Implement and optimize Industry specific CPQ (Configure, Price, Quote) processes, including product catalogs, pricing logic, and rules.Configure and enhance Enterprise Product Catalog (EPC) and Order Management processes to streamline service activation and delivery.Integration & Data ManagementIntegrate Communication Cloud with external systems (e.g., OSS/BSS, billing, ERP) using Salesforce APIs, DataRaptors, and Integration Procedures.Ensure seamless data flow and synchronization between Salesforce and telecom backend systems.Note- Must have valid Australian work Authorization.Interested candidates can Apply or share updated CV on <purnima.chinara@carecone.com.au> or can reach me on <+61> <283 195 538>.RegardsPurnima