Salesforce Developer

Employment Type: Full-TimeExperience: 3-5 YearsLocation: JaipurThe Salesforce Developer will be responsible for designing, developing, testing, and deploying solutions on the Salesforce platform, working closely with Technical Leads, Functional Consultants, Architects, and QA teams. The role requires hands-on development experience across Apex, Lightning Web Components (LWC), integrations, and Service Cloud implementations.Exposure to Salesforce AI capabilities, Agentforce, Copilot technologies, and AI-driven customer service solutions is highly desirable as our programs increasingly leverage intelligent automation and AI-powered experiences.Salesforce DevelopmentDesign, develop, test, and deploy Salesforce solutions using platform best practices.Build scalable and maintainable custom applications on Salesforce.Develop Lightning Web Components (LWC) and Apex-based solutions.Implement business logic, automation, validations, and custom workflows.Support Service Cloud and customer service transformation initiatives.Contribute to technical design discussions and solution implementation.Service Cloud ImplementationDevelop and enhance solutions across:Case managementOmni-channel routingService consoleKnowledge managementCustomer service automationApproval processesReports and dashboardsDigital Customer Service ExperiencesCustomer Communication WorkflowsAgentforce & AI EnablementSupport implementation of:Agentforce actions and workflowsAI-assisted service experiencesAgent productivity enhancementsKnowledge recommendationsAI-powered AutomationPrompt templates and AI interactionsAgentforce integrations with Service Cloud processesLightning DevelopmentBuild reusable Lightning Web Components (LWC).Develop responsive user interfaces aligned with business requirements.Integrate LWCs with Apex services and external APIs.Optimize component performance and usability.Follow Salesforce UX and Lightning Design System standards.Integration DevelopmentDevelop integrations using Salesforce APIs.Consume and expose REST and SOAP services.Implement authentication mechanisms such as OAuth and JWT.Support integrations with enterprise applications through APIs and middleware platforms.Troubleshoot integration issues and support testing activities.Platform AutomationConfigure and extend Salesforce Flows.Support process automation initiatives.Develop Apex-based automation where required.Implement approval processes and business rules.Optimize automation for scalability and maintainability.Required ExperienceExperience working on Salesforce implementation projects.Experience in Agile delivery environments.Proven experience delivering custom Salesforce solutions.Required Technical SkillsSalesforce Platform: Strong experience with:Apex, Lightning Web Components (LWC), SOQL, SOSL, Salesforce Data Model, Validation Rules, Approval Processes, Permission Sets, Profiles, Sharing & Security ModelAutomation: Experience with Salesforce Flow, Record-Triggered Flows, Scheduled Flows, Screen Flows, Process Automation Integration Technologies: Working knowledge of: REST APIs, SOAP APIs, JSON, OAuth, Platform Events, External ServicesDevelopment Tools: Experience with: VS Code, Salesforce DX, Git, GitHub / GitLab / Bitbucket, CI/CD concepts, Debugging and deployment toolsCertifications (Good to Have)Salesforce AdministratorSalesforce Platform Developer ISalesforce AI AssociateSalesforce Platform App Builder