Salesforce Developer

Experienced Salesforce Developer II supporting the development, enhancement, and integration of Service Cloud solutions. This role focuses on delivering high-impact business functionality, scalable custom components, and system integrations within an enterprise Salesforce environment. The role is a hands-on Salesforce developer position focused on independently executing development tasks while collaborating effectively with cross-functional teams. Key Responsibilities: Develop and enhance Salesforce Service Cloud solutions, including Omni-Channel functionality such as routing, capacity, and presence management. Build scalable, high-quality applications using Apex and Lightning frameworks, with LWC as the primary development framework, and maintain existing Aura and Visualforce components as needed. Build and maintain integrations with third-party systems using REST APIs, Bulk APIs, and Metadata APIs, including telephony/CTI and external SaaS/AppExchange integrations. Time Zone: U.S. Central Time (CT)Requirements Must-Have Skills: • 5+ years of experience developing Salesforce business applications. • Strong proficiency in Apex, including triggers, controllers, and test classes. Lightning development, with strong hands-on LWC experience. • SOQL and SOSL. • Demonstrated experience building business solutions within Service Cloud. Hands-on experience with Salesforce Omni-Channel functionality. Experience developing custom objects and working within the Salesforce development environment. • Experience integrating Salesforce with third-party systems using REST-based web services. • Experience maintaining or enhancing existing Aura and/or Visualforce components. • Hands-on experience with Git and Salesforce CI/CD, deployment, and migration processes. • Ability to work independently while collaborating effectively in a team environment. • Strong written and verbal communication skills. Nice-to-Have Skills: • Salesforce Platform Developer II certification. • Experience with telephony/CTI integrations within Salesforce. • Experience working in enterprise-scale Salesforce environments. • Familiarity with complex data models and large-scale implementations. • Experience with Copado or similar Salesforce deployment and CI/CD tools. • Experience supporting integrations with external SaaS platforms and AppExchange applications. • Experience integrating Salesforce with AI-driven tools or services, such as predictive analytics, machine learning APIs, or generative AI platforms. Exposure to Salesforce AI capabilities, such as Einstein features or AI-powered automation within Sales Cloud or Service Cloud. • Experience building AI-enabled workflows or automation using REST APIs. • Understanding of prompt engineering concepts or applying generative AI tools within business applications. Familiarity with data preparation, governance, and security considerations for AI-enabled solutions