Salesforce Marketing Cloud Developer (SFMC) - Dubai
Strike IT Recruitment Services · Dubai, United Arab Emirates
Apply & track with Apply EdgeSenior Salesforce Marketing Cloud Developer (SFMC)Location: Dubai, UAE – 5 days onsiteContract: 12 months initially, with renewal optionStart: ASAP / Immediate availability preferredWe are looking for an experienced Senior Salesforce Marketing Cloud (SFMC) Developer to join a major digital transformation and customer communications programme for a leading organisation based in Dubai.This is a hands-on development role supporting the migration and redevelopment of a large-scale automated customer communications ecosystem following significant changes to the organisation's loyalty platform and product proposition.The SFMC environment is highly complex and operates at significant scale, with thousands of marketing and data automations and 50+ automated customer journeys, delivering highly personalised one-to-one communications.The successful candidate will join an experienced Salesforce Marketing Cloud team and will be responsible for developing, testing, deploying and supporting sophisticated automated customer communications.Key ResponsibilitiesAssess existing SFMC journeys, automations, email assets, Data Extensions, SQL queries, scripts and integrations impacted by the migration.Translate business and technical requirements into scalable and maintainable Salesforce Marketing Cloud solutions.Develop and redevelop sophisticated, highly personalised email communications within SFMC.Build, configure and optimise customer journeys using Journey Builder.Develop and maintain complex workflows and data processes within Automation Studio.Develop solutions using AMPscript, SQL and Server-Side JavaScript (SSJS).Build responsive email templates and components using HTML and CSS.Develop and support integrations using REST APIs and third-party systems.Design and implement data validation, transformation and enrichment processes.Work with complex customer data structures, formats and business rules.Troubleshoot data quality issues, integration failures, automation errors and processing exceptions.Ensure solutions are secure, scalable, maintainable and aligned with the wider SFMC architecture.Complete developer testing and support system testing and UAT, including defect resolution.Support release planning, deployments, production validation and post-release troubleshooting.Maintain clear technical documentation, configuration records and handover documentation.Provide regular progress updates and proactively manage technical risks, dependencies and blockers.Essential Experience5+ years' Salesforce Marketing Cloud development experience.Strong hands-on experience with Journey Builder and Automation Studio.Advanced AMPscript development experience.Strong SQL skills within Salesforce Marketing Cloud.Experience developing with Server-Side JavaScript (SSJS).Strong understanding of Data Extensions, Contact Builder and SFMC data models.Experience building and maintaining complex automated email programmes.Strong HTML/CSS experience for responsive email development.Hands-on experience integrating SFMC using REST APIs and third-party platforms.Strong experience with data transformation, validation and enrichment.Ability to troubleshoot complex data, automation and integration issues.Experience working within large-scale, enterprise Salesforce Marketing Cloud environments.Strong understanding of testing, release management and production deployment within SFMC.Highly DesirableExperience working on loyalty, CRM or customer engagement programmes.Experience with high-volume, highly personalised B2C customer communications.Experience migrating or redeveloping complex SFMC journeys and automations.Previous experience within airlines, travel, hospitality, retail, eCommerce or other large-scale consumer environments.Salesforce Marketing Cloud certifications would be advantageous.The OpportunityThis is an excellent opportunity to join a major enterprise transformation programme working within a sophisticated Salesforce Marketing Cloud environment.The role is an initial 12-month contract with the potential for renewal and requires candidates to work onsite in Dubai 5 days per week.Candidates who are already based in the UAE or able to relocate and start at short notice are particularly encouraged to apply.