Salesforce Tech Lead
Penta Consulting · Sharjah, Sharjah Emirate, United Arab Emirates
Apply & track with Apply EdgeJob SummaryWe are looking for an experienced Salesforce Technical Lead with strong expertise in Salesforce CRM, Marketing Cloud, Experience Cloud, and enterprise integrations, along with hands-on experience in the Real Estate industry. The ideal candidate will lead end-to-end Salesforce implementations, design scalable solutions, and support business processes across sales, leasing, customer service, and property management.Key ResponsibilitiesLead Salesforce solution design, development, and implementation across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.Work closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions.Design and implement customer, broker, and partner portals using Experience Cloud.Develop and manage integrations with ERP systems, payment gateways, property management systems, marketing platforms, and third-party applications.Lead technical teams and provide guidance on Salesforce with the best practices, architecture, and development standards.Support data migration, deployment, testing, and production releases.Ensure application performance, security, and scalability.Real Estate Domain ExperienceStrong understanding of end-to-end real estate business processes including:Lead and Opportunity ManagementProperty and Unit Inventory ManagementReservations and BookingsPayment Plans and CollectionsProperty HandoverLeasing ManagementProperty ManagementCustomer Service and After-Sales SupportBroker and Partner ManagementFacility managementMarketing Cloud ExperienceJourney BuilderEmail StudioAutomation StudioContact BuilderCustomer SegmentationLead Nurturing CampaignsOmnichannel Marketing (Email, SMS, WhatsApp)Customer Journey and Engagement ProgramsMarketing Cloud integrations with Salesforce CRMIntegration ExperienceExperience integrating Salesforce with:SAP, Oracle, Microsoft DynamicsProperty Management SystemsPayment GatewaysBanking SystemsDocument Management SolutionsMarketing PlatformsCTI Integration tools like Genesys, NiceTechnologies:REST & SOAP APIsPlatform EventsAzure Integration ServicesETL/Data Migration ToolsTechnical SkillsApexLightning Web Components (LWC)Salesforce FlowsSOQL/SOSLExperience CloudMarketing CloudSalesforce APIsSecurity & Sharing ModelDevOps and CI/CDRequired Experience8+ years of Salesforce experience.3+ years in a Technical Lead role.Proven experience delivering end-to-end Salesforce implementations.Strong real estate industry experience.Hands-on experience with Salesforce Marketing Cloud and Experience Cloud.Experience managing integrations across enterprise applications.Preferred CertificationsSalesforce Platform Developer I/IISalesforce Application ArchitectSalesforce Experience Cloud ConsultantSalesforce Marketing Cloud ConsultantSalesforce Marketing Cloud AdministratorSalesforce Integration Architect