Salon Executive Receptionist

Salon Executive Receptionist — DubaiWe are hiring on behalf of our client, Santa Monica Beauty Salon, a luxury beauty destination based in Dubai. They are looking for a polished and experienced Salon Executive Receptionist to be the face of their salon and ensure seamless daily operations.About the RoleAs the Salon Executive Receptionist, you will be the first and last impression for every client. Beyond front desk duties, you will play a key operational role — managing bookings, driving retail sales, tracking KPIs, and supporting the salon team to deliver an exceptional experience from the moment clients walk in.Key ResponsibilitiesManage the daily opening and closing of the salonWelcome clients and deliver an outstanding customer experience at all timesHandle appointments, phone calls, WhatsApp inquiries, and online bookingsUpsell salon services and retail products to maximise revenueMonitor the appointment schedule to optimise therapist and stylist productivityManage cash transactions, POS, petty cash, and daily sales reconciliationPrepare and submit daily sales and operational reportsTrack KPIs including Average Ticket Value (ATV), Units per Transaction (UPT), retail sales, and team productivitySupervise the reception team and support daily salon operationsCoordinate with the salon manager to ensure smooth workflow and resolve client concerns professionallyMaintain accurate client records and ensure precise data entryEnsure the reception area and entire salon are always clean, organised, and professionalSupport inventory coordination for front desk retail items and report stock requirementsAssist in achieving monthly sales targets through effective booking management and upsellingRequirementsMinimum 5 years of experience in a beauty salon in DubaiPrevious experience in a senior receptionist or supervisory roleStrong knowledge of salon booking systems (Fresha experience is an advantage)Excellent communication and customer service skillsStrong leadership, organisational, and problem-solving abilitiesProficient in Microsoft Office and preparing daily operational reportsFluent in English; Arabic is an advantageProfessional appearance with a positive, proactive attitudeImmediate availability preferredPlease send your cv to hr@internationalglobaltalent.com if you think we can be a match.