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SAP Field Service Management

HireAlpha · Dubai, United Arab Emirates

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Role: SAP FSM Consultant (L3)Employment Type: FTELocation: Dubai, UAE / Dammam, KSA (onsite at client location)Experience: 6 to 8 years in SAP, with 2 to 3 years of hands-on SAP FSMReports To: Project Manager / Delivery ManagerProject: Greenfield SAP S/4HANA implementation for a leading organization in the Power Generation Equipment (Sales, Rental & Service) sector Mandatory SkillsBachelor's degree in Engineering, Computer Science, IT, or a related disciplineMinimum 2 end-to-end SAP FSM implementationsStrong expertise in Service Call Management, Planning & Dispatching, Mobile Field Service, Smartforms, Activity Management, and Time & Expense ManagementIntegration of SAP FSM with SAP S/4HANA, SAP PM, SAP CS/EAM, SAP BTP, and SAP Integration Suite/CPIStrong knowledge of work order management, preventive maintenance, equipment management, warranties, spare parts management, and service operationsExperience in Fit-to-Standard workshops, fit-gap analysis, UAT, user training, and solution documentationExposure to data migration, cutover, go-live, hypercare, and production supportAdherence to SAP Best Practices and Clean Core principlesStrong analytical, stakeholder management, communication, and documentation skillsWillingness to work onsite in Dubai or Dammam Preferred SkillsExperience in Power Generation Equipment, Utilities, Heavy Engineering, Industrial Equipment, or ManufacturingSAP CS or SAP S/4HANA certification Key ResponsibilitiesGather and analyze business requirements for field service and maintenance operationsConfigure, implement, and support SAP FSM solutionsIntegrate SAP FSM with S/4HANA, PM, CS/EAM, and other SAP applicationsConfigure service workflows, planning & dispatching, Smartforms, and mobile field service processesSupport equipment maintenance, preventive maintenance, service contracts, warranty management, and work order managementConduct workshops, testing, UAT, and end-user trainingSupport data migration, cutover, go-live, hypercare, and post-go-live support Compensation and BenefitsVisa, accommodation, travel, and per diem will be taken care of by the company