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Scheduler

Solvo Global Careers · Mérida, Yucatán, Mexico

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🌟 We’re Hiring: Scheduler (On-Site, Mexico) 🌟Are you passionate about delivering exceptional customer service and looking to grow your career in a dynamic, fast-paced environment? We are seeking a dedicated Scheduler to join our team in Mexico! This is a full-time, 100% on-site role requiring advanced English proficiency (C1) and at least 6 months of experience in customer service, tech support, or a similar field.🔹 Position: Scheduler🔹 Location: Mexico (On-Site)🔹 Schedule: Monday-Friday, 6:00 am – 3:00 pm (to change to 7:00 am – 4:00 pm in November, Central Mexico Time)🔹 Experience Level: Minimum 6 months in Customer Service, Tech Support, or related roles🔹 Language Requirement: Advanced English (C1)Key Responsibilities:- Coordinate service appointments and manage daily scheduling for caregivers.- Serve as the primary point of contact for client communications, ensuring a seamless customer experience.- Respond promptly and courteously to client calls and inquiries.- Work closely with associates and the Office Manager, acting as a liaison to evaluate and improve service.- Assist with sales, marketing, public relations, and recruiting efforts.- Maintain accurate documentation of employee records and ensure compliance with organizational standards.- Perform on-call coordinator duties as required.- Uphold the company’s vision, mission, and core values in every interaction.- Multitask efficiently in a high-functioning office environment.- Conduct interviews, screenings, and provide a positive candidate experience.- Support general office and clerical functions.What We’re Looking For:- High school graduate or equivalent with two years of business experience.- Excellent organizational, telephone, and interpersonal skills.- Basic office and computer skills.- Knowledge of common medical terminology is a plus.- Strong problem-solving abilities and sound judgment.- Ability to communicate fluently in English.If you are a proactive, detail-oriented professional who thrives in a collaborative team environment and is committed to delivering outstanding client service, we encourage you to apply!👉 Interested candidates, please send your CV or contact us directly to learn more about this exciting opportunity.#Hiring #Scheduler #JobOpportunity #MexicoJobs #CustomerService #TechSupport #OfficeJobs #FullTime #OnSite #BilingualJobs #CareerGrowth #JoinOurTeam #NowHiring #AdministrativeJobs #Recruitment #ProfessionalDevelopment