Scientific Product Specialist - AIxBio Platform

Venture-backed AI company | New York City / RemoteBring your scientific expertise into AI product delivery and help transform how drug-development teams produce critical regulatory documents.This is an opportunity to move beyond a traditional laboratory role without leaving science behind.You will work directly with pharmaceutical and CRO customers, apply your domain knowledge to live studies and shape an AI platform already supporting more than 3,000 studies. Your work will influence customer outcomes today and the product roadmap for tomorrow, while you learn alongside an exceptional team of AI researchers and experienced drug developers.About the companyOur client is a fast-growing, venture-backed AI company accelerating drug development. Its agents help pharmaceutical and CRO teams save time, improve quality and compress timelines, initially through regulatory-document workflows. Headquartered in New York City, the business combines leading AI researchers with experienced drug developers in a collaborative, high-performance team.The roleAs Scientific Product Specialist, you will be the scientific domain expert within the company's AI delivery team. Working with scientists, medical writers and quality teams, you will deploy the platform on real studies and connect customer needs with product development. This is a customer-facing delivery role with genuine influence over how the product evolves. You will:Configure customer report templates and study-specific workflows.Validate the scientific accuracy and quality of AI-generated outputs.Guide customers through implementation, adoption and change management.Build trusted relationships across scientific, medical-writing and QA stakeholders.Translate customer feedback into clear product requirements and new features.Manage multiple deployments and priorities in a fast-paced growth environment.About youYou are an ambitious scientist who understands laboratory workflows and enjoys solving practical problems with customers. You communicate clearly, manage stakeholders confidently and are excited by the potential of AI in drug development. You can turn complex scientific detail into clear decisions and bring structure to work involving several teams. No coding background is required.Hands-on experience in laboratory environments.Experience in bioanalysis or CMC is preferred.A background as a bench scientist, study director or scientific programme lead.Experience managing CRO/CDMO partners, lab automation or digital transformation is valuable.Comfort learning new technology and working across several customer projects.BenefitsCompetitive salary.Meaningful equity in a venture-backed growth company.Rapid progression for high performers.A proudly diverse and deeply meritocratic environment.Direct collaboration with leading AI researchers and experienced drug developers.