Scrum Master

About the jobEstablished in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. In line with the vision of Dubai’s leadership and economic diversification strategy, Dubai Holding companies have nurtured sectors, irrevocably transforming Dubai’s socio-economic landscape and positioning Dubai as a diversified, globally integrated economy.Dubai Holding is committed to the diversification of Dubai’s non-oil economy. Our portfolio, valued at over AED 284+ billion, spans 10 sectors, including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science.For the Good of TomorrowDubai Holding is seeking to hire a Scrum Master at its corporate office, reporting to the Director – AI Product Lead. The role holder will act as Scrum Master across multiple AI product squads, each led by a Product Manager, helping teams deliver against defined objectives by removing impediments, improving effectiveness, and ensuring clear visibility of progress, risks, and dependencies. Product priorities and delivery outcomes will remain the accountability of the Product Managers.The role holder is expected to embed agile best practices across cross-functional squads, facilitate efficient execution, and maintain a consistent delivery cadence of AI-enabled agentic digital products. This will require an understanding of how AI-driven capabilities — including agentic workflows and automation — affect sprint planning, backlog management, and delivery patterns.These efforts will support the adoption and scaling of a product-led delivery model across Dubai Holding.Key Responsibilities:Agile Delivery Facilitation • Facilitate Scrum ceremonies (planning, stand-ups, reviews, retrospectives), ensuring they are efficient and outcome-focused• Support squads in defining clear sprint goals and maintaining delivery cadence• Ensure backlog readiness and alignment with sprint objectivesDelivery Flow & Impediment Resolution • Identify and remove blockers that impact squad delivery• Coordinate with stakeholders to resolve cross-functional issues• Escalate systemic impediments affecting delivery timelinesDelivery Visibility & Performance Tracking • Maintain visibility of sprint progress, delivery cadence, and key metrics (e.g. velocity, completion rate)• Track and communicate risks, dependencies, and delivery challenges• Support Product Managers and AI Product Lead with accurate delivery insightsCross-Squad Coordination • Identify and manage dependencies across squads• Ensure alignment across engineering, data, and business teams• Support smooth coordination of cross-functional delivery activitiesContinuous Improvement & Agile Adoption • Drive team retrospectives and ensure follow-through of improvement actions• Promote consistent agile practices and ways of working across squads• Encourage a culture of ownership, collaboration, and continuous learning within squads, providing coaching as needed• Contribute to scaling agile delivery practices as the product organization growsWho we are looking for:5 to 7 years of experience in Scrum Master or Agile Delivery RolesExperience facilitating delivery in AI, data, or digital product environments is preferredExperience with digital first organizations is preferred (FAANG, digital scale-ups)Coaching and developing cross-functional squad members and product managersEducation / Professional Certifications:Bachelor’s Degree in a relevant field (IT, Business, Engineering)Certified Scrum Master (CSM) or Professional Scrum Master (PSM) requiredSAFe or equivalent enterprise agile certification is a plusTechnical Competencies:Agile delivery frameworks (Scrum, Kanban)Delivery tracking and backlog management tools (e.g. Jira)Managing dependencies in multi-squad environmentsUnderstanding of product-led delivery modelsAwareness of AI-enabled / agentic delivery patternsFacilitation and coaching techniquesBehavioral CompetenciesStrong facilitation and communication skills, enabling effective collaboration across teamsAbility to influence and drive alignment without formal authorityStrong execution focus, ensuring delivery commitments are metStructured approach to problem-solving and continuous improvementAdaptability to operate in fast-paced and evolving environmentsAs much as we would be delighted to entertain all applicants, due to the high volumes of applications, only successful applicants will be contacted within 14 business days. This job description is not all inclusive. Dubai Holding reserves the right to amend this job description at any time. Dubai Holding is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.