Security Delivery Lead

Security Delivery Lead – Managed Detection & ResponseDXC Technology | United Arab Emirates | On-siteDXC Technology is seeking an experienced Security Delivery Lead to lead the delivery and operational performance of cybersecurity services within a large-scale, complex technology environment in the UAE.The successful candidate will be responsible for ensuring the effective delivery of Managed Detection & Response (MDR), security monitoring, incident response, threat detection, vulnerability management, and associated cybersecurity operational services.This is a senior cybersecurity delivery role requiring strong experience across security operations, SOC/MDR services, cyber incident management, service governance, stakeholder management, and multi-vendor delivery environments.Key ResponsibilitiesCybersecurity Service DeliveryLead the end-to-end delivery of cybersecurity operational services across the assigned environment.Ensure cybersecurity services are delivered in accordance with agreed SLAs, KPIs, operational requirements, and quality standards.Coordinate delivery across SOC/MDR teams, cybersecurity specialists, infrastructure teams, application teams, vendors, and technology partners.Maintain strong operational governance across cybersecurity services.Monitor service performance and drive corrective actions where service levels or operational objectives are at risk.Ensure effective transition of new cybersecurity capabilities into operational services.Managed Detection & ResponseProvide delivery leadership across Managed Detection & Response (MDR) services.Ensure effective security monitoring, threat detection, investigation, escalation, containment, and response processes.Oversee operational performance of SIEM, SOAR, EDR/XDR, NDR, threat intelligence, and associated security monitoring capabilities.Ensure security events and alerts are appropriately triaged, investigated, escalated, and resolved.Drive continuous improvement of detection and response capabilities.Monitor detection coverage and identify opportunities to improve security visibility and response effectiveness.Security Incident ManagementProvide leadership and coordination during significant cybersecurity incidents.Ensure appropriate technical teams, stakeholders, vendors, and partners are mobilized during security incidents.Coordinate incident escalation, communication, containment, remediation, and recovery activities.Ensure post-incident reviews and root-cause analyses are completed.Track remediation and preventive actions through to closure.Support cybersecurity incident response exercises and readiness activities.SOC Operations & GovernanceProvide governance and oversight of SOC and security operations activities.Monitor operational metrics including incident volumes, response times, detection performance, SLA achievement, backlog, and remediation status.Conduct regular cybersecurity service reviews and operational governance meetings.Maintain appropriate operational dashboards, reports, risk registers, and improvement plans.Ensure security operational procedures, runbooks, escalation paths, and response processes remain current and effective.Threat & Vulnerability ManagementCoordinate vulnerability identification, prioritization, remediation, and reporting activities.Ensure critical vulnerabilities and security exposures are escalated and remediated within agreed timelines.Work with technical teams to ensure vulnerability remediation activities are effectively managed.Support integration of threat intelligence into security monitoring and detection activities.Identify emerging security risks and operational trends requiring additional controls or remediation.Stakeholder ManagementAct as a senior cybersecurity delivery interface between DXC Technology, stakeholders, technical teams, and security partners.Build trusted relationships with senior stakeholders and technology leaders.Communicate cybersecurity service performance, risks, incidents, and improvement initiatives clearly and effectively.Translate complex security issues into understandable business impacts and recommended actions.Provide executive-level reporting on cybersecurity operational performance where required.Vendor & Partner ManagementCoordinate cybersecurity service delivery across multiple vendors, partners, and technology providers.Monitor vendor performance against agreed service levels, deliverables, and operational commitments.Drive accountability for incidents, vulnerabilities, remediation activities, and service improvement actions.Manage cross-vendor dependencies and operational issues.Ensure effective collaboration across the cybersecurity delivery ecosystem.Security Service ImprovementEstablish and maintain cybersecurity service improvement plans.Analyse operational data, incidents, vulnerabilities, detection gaps, and service performance to identify improvement opportunities.Drive automation and optimization across security monitoring, investigation, response, and reporting processes.Support improvements to SIEM/SOAR use cases, detection rules, playbooks, and response procedures.Track improvement initiatives through to measurable outcomes.Security, Risk & ComplianceEnsure cybersecurity services operate in accordance with applicable security policies, standards, governance requirements, and controls.Work closely with cybersecurity architecture, engineering, risk, compliance, and technology teams.Support security assessments, audits, risk reviews, and remediation activities where required.Ensure appropriate operational evidence and documentation are maintained.Required ExperienceBachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, or a related discipline.10+ years of IT/cybersecurity experience, including significant experience in cybersecurity operations or security service delivery.Proven experience as a Security Delivery Lead, Cybersecurity Service Delivery Manager, SOC Manager, Security Operations Lead, MDR Lead, or equivalent.Strong experience managing SOC, MDR, security monitoring, detection and response, and cyber incident management services.Hands-on understanding of technologies such as SIEM, SOAR, EDR/XDR, NDR, vulnerability management, and threat intelligence platforms.Strong knowledge of cybersecurity incident response processes and operational security management.Experience managing SLAs, KPIs, service performance, operational governance, and continuous improvement.Strong experience working within complex multi-vendor technology environments.Experience managing major cybersecurity incidents and coordinating technical response teams.Strong stakeholder management and executive communication capabilities.Ability to translate technical cybersecurity issues into business risks and operational priorities.Preferred ExperiencePrevious cybersecurity delivery experience in the UAE or wider GCC region.Experience delivering large-scale MDR, SOC, or managed cybersecurity services.Experience working within complex, business-critical and highly governed enterprise environments.Strong knowledge of Microsoft Sentinel, Splunk, QRadar, Microsoft Defender XDR, CrowdStrike, Palo Alto, or comparable cybersecurity technologies.Understanding of MITRE ATT&CK, NIST CSF, ISO/IEC 27001, incident response frameworks, and threat-informed defence.Experience with security automation, orchestration, detection engineering, and SOC transformation.Relevant certifications such as CISSP, CISM, GIAC, Security+, ITIL, CCSP, or equivalent are advantageous.What We Are Looking ForWe are looking for a cybersecurity delivery leader who understands both technology and operations.The successful candidate should be capable of leading complex security services, coordinating SOC/MDR teams and vendors, managing major cybersecurity incidents, maintaining strong service governance, and continuously improving detection and response capabilities.This is not purely a cybersecurity architecture or GRC position. The ideal candidate will demonstrate strong experience in operational cybersecurity delivery, MDR/SOC environments, incident response, service performance, stakeholder management, and multi-vendor coordination.