Security Systems Lead — Airport O&M (24/7 Operations)

Security Systems Lead — Airport O&M (24/7 Operations) Language: Arabic (native/fluent) + English — mandatoryTechnical Ownership — Covered Systems-Requirements

• Bachelor's in Electrical/Electronics/Computer Engineering or equivalent
• 6+ years in electronic security systems, with 2+ in a lead role — airport, critical infrastructure, orgovernment environment preferred
• OEM certifications on at least two of: Milestone, Genetec, Lenel, Ipsotek
• Networking certification (CCNA or above) — mandatory
• Fluent Arabic and English, written and spoken
• Eligible for Saudi government security clearance and airport restricted-area access Own the health, availability, and performance of the full electronic security estate:
• Milestone XProtect — VMS architecture, recording servers, failover, storage retention, SmartClient/Management Client configuration- **Genetec Security Center** — unified VMS/ACS, Omnicast and Synergis modules, federation,licensing and SMA management- **Lenel OnGuard** — access control, cardholder database, badge design, alarm monitoring,panel/reader configuration, credential lifecycle- **Ipsotek VISuite** — video analytics rules, scenario tuning, false-alarm reduction,tripwire/intrusion/crowd detection calibration- Manage system integration points between VMS, ACS, analytics, intrusion, intercom, and the airportcommand centre- Own camera/reader/panel asset register, firmware baselines, and OEM patch/upgrade planningNetwork & Infrastructure
• Design, maintain, and troubleshoot the security network: VLAN segmentation, multicast for videostreams, QoS, bandwidth and storage sizing
• Manage switches, fibre backbone, PoE budgets, IP addressing schemes, and network redundancyfor security traffic
• Perform packet-level fault diagnosis (Wireshark, port mirroring) for stream loss, latency, andcamera dropout issues
• Coordinate with airport IT/ICT on cybersecurity hardening: certificate management, credentialpolicy, port lockdown, network access control, and OT/IT segregation
• Maintain server/VM infrastructure, storage arrays, backup and disaster recovery for securityapplications**Team Leadership**
• Lead a team of security systems engineers and technicians across a 24/7 shift roster
• Set shift priorities, assign call-outs, review workmanship quality, and enforce handover discipline
• Build team competency through structured OEM training and certification (Milestone MCDE,Genetec, Lenel, Ipsotek)
• Act as final technical escalation point for all security system faults; own root-cause analysis**Operations & Maintenance**
• Deliver PPM to schedule: camera cleaning/focus, reader testing, panel battery checks, serverhealth, storage validation, database maintenance
• Manage corrective maintenance within SLA response and resolution windows
• Maintain critical spares (cameras, readers, controllers, servers, licences) and RMA cycles withOEMs
• Own change control: no configuration change to a live security system without approved MOC,tested rollback, and updated documentation**Government & Authority Interface (Arabic-critical)**
• Primary Arabic-language technical interface with **Jawazat (GDP)** for passport-control areacameras, e-gate integration, and border-control system dependencies
• Interface with **MOI** and airport security on CCTV footage requests, evidence export chain ofcustody, incident review, and data-handling compliance
• Coordinate with **RSAF** for security systems inside military-controlled zones: access approvals,escort arrangements, and restricted-area work permits
• Translate and present technical findings, incident reports, and system briefings in Arabic toauthority representatives and client leadership
• Manage personnel security clearances, badging, and restricted-area work permits for the securityteam**KPIs & Quality**
• Maintain camera-online percentage, recording integrity, and retention compliance at or abovecontractual targets
• Track access-control system availability, door/reader fault rates, and alarm response times
• Reduce analytics false-alarm rate through continuous rule tuning
• Report weekly/monthly on system availability, fault trends, MTTR, and PPM completion
• Support audits by producing evidence of footage retention, access logs, and change history**HSE & Documentation**
• Enforce permit-to-work, working-at-height, and electrical safety procedures during camera andpanel works
• Maintain as-built drawings, camera schedules, IP/port matrices, rack layouts, and systemarchitecture documents
• Produce incident reports and post-incident technical investigations