Segmentation Head

Xebia hiring an exciting leadership opportunity for a CVM / Segmentation Head position based in Riyadh, Saudi Arabia.We are looking for a seasoned professional to lead the Customer Value Management (CVM) strategy across the customer lifecycle, including acquisition, cross-sell, retention, and win-back initiatives. This role will be responsible for driving customer growth, value optimization, revenue enhancement, campaign effectiveness, and segmentation strategies while collaborating with senior business stakeholders.Key Requirements8-10+ years of experience in CVM, Growth Strategy, Retail Banking, or Customer Lifecycle ManagementStrong expertise in customer segmentation, pricing, commercial levers, and revenue optimizationProven experience managing CVM KPIs, customer engagement campaigns, and experimentation frameworksExcellent stakeholder management and team leadership capabilitiesPrior experience in Retail Banking / Financial Services preferredAbout XebiaXebia is a global consulting and technology company specializing in AI, Digital Transformation, Software Engineering, Cloud, Data, and Intelligent Automation. Founded in 2001, Xebia operates across multiple countries with a strong presence in Europe, APAC, the Middle East, and the Americas, helping organizations accelerate innovation and business growth through cutting-edge technology solutions. You can learn more about Xebia here: https://xebia.com/