Senior Account Executive

Job Title: Senior Account ExecutiveLocation: Coventry Hybrid (3 in the office, 2 days WFH)Salary: Up to £35k Base + BenefitsWe're exclusively partnering with a market-leading provider of sustainable, data-driven supply chain solutions to find their next Senior Account Executive. This is a senior, high-visibility role supporting the Commercial Manager and acting as the escalation point for a team servicing major B2B accounts, while also owning your own portfolio of customer relationships.What you'll be doing:Managing a dedicated portfolio of B2B customer accounts, acting as trusted point of contactActing as senior escalation point for complex queries, ensuring SLA complianceOverseeing credit requests, debt resolution and invoicing accuracySupporting day-to-day team coordination, workload allocation and quality auditsWhat we're looking for:Proven customer service / account management background (B2B ideal)Strong data analysis and commercial awarenessExcellent communication, organisation and time management skillsConfident, proactive, comfortable owning escalationsAn exciting time to join a progressive business with growth plans throughout Europe.As the exclusive partner on this search, all applications come directly to us. Apply now or drop me a message for a confidential conversation.