Senior Account Executive

Company Description Helden & Co is a global strategic communications advisory firm focused on crisis and reputation management, litigation communications, and corporate communications. The firm supports organizations in navigating complex challenges that can impact public perception and stakeholder trust. By aligning messaging and strategy, Helden & Co helps clients strengthen reputation, build resilient relationships, and respond effectively to high-stakes situations. Team members collaborate with diverse organizations and industries, offering advisory services that blend communications expertise with business insight.Role Description The Account Manager role is a full-time, on-site position based in Dubai, United Arab Emirates. The Account Manager will oversee client accounts, serve as a primary point of contact, and coordinate strategic communications projects across crisis, reputation, and corporate initiatives. Daily responsibilities include managing client relationships, preparing briefs and proposals, supporting the development of communication strategies, and ensuring timely delivery of high-quality work. The role involves collaborating with internal teams to execute campaigns, monitoring project performance, and preparing reports and presentations for clients. The Account Manager will also help identify opportunities to expand existing accounts and contribute to new business development activities.QualificationsStrong client relationship management skills, including stakeholder communication, expectation setting, and issue resolution.Experience in strategic communications, preferably in crisis, reputation, or corporate communications, with the ability to translate business needs into communication plans.Proficiency in project and account management, including planning, prioritization, coordination of multidisciplinary teams, and meeting deadlines.Excellent written and verbal communication skills, with the ability to prepare clear briefs, reports, presentations, and client-facing materials.Analytical and problem-solving abilities, including the capacity to assess complex situations, interpret data or feedback, and recommend actionable solutions.High level of professionalism, discretion, and resilience when working on sensitive or high-pressure matters.Bachelor’s degree in Communications, Public Relations, Business, or a related field; advanced qualifications are an advantage.Previous experience in an agency or advisory environment and familiarity with the Middle East market are beneficial.