Senior Account Manage

Role Description The Senior Account Manager is a part-time, hybrid role based in Abu Dhabi, with flexibility for some work from home. This role is responsible for managing key client accounts, building strong relationships, and ensuring a high level of satisfaction with featured.pk’s services. Day-to-day responsibilities include understanding client objectives, coordinating the end-to-end process of featuring professional achievements, and serving as the primary point of contact for inquiries and updates. The Senior Account Manager will analyze account performance, prepare reports, and identify opportunities for upselling and cross-selling services. The role also involves collaborating with internal teams, providing guidance or training to junior staff where needed, and maintaining clear communication to ensure smooth delivery of client projects.QualificationsCandidates should possess strong Account Management and Customer Service skills to handle key clients and deliver an excellent experience.Candidates should possess effective Communication skills, including clear written and verbal abilities, to interact with clients and internal teams.Candidates should possess solid Analytical Skills to interpret account data, identify trends, and recommend improvements.Candidates should possess Training or mentoring abilities to support and guide junior team members or client stakeholders.Relevant experience in client-facing roles, preferably in digital platforms, media, or professional services.Ability to work independently in a hybrid setting, manage multiple accounts, and prioritize tasks effectively.Strong organizational skills and attention to detail when documenting client requirements and coordinating deliverables.Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.