Senior Account Manager

Who we arePresent Company translates insights in order to design new businesses, products, brands and experiences. We do this for clients, partners and across projects we are incubating or developing ourselves.We value team members that are comfortable with ambiguity and exploration, and who offer provocations to set better contexts to find the brief and shape the thinking for our broader teams.We are pragmatic, of little ceremony and focussed on creating unforeseen value. We rarely pitch and constantly find ourselves around the ‘frontier’, both in terms of industries and projects. Our relationships with clients are immersive, long term and based on creating business value and growth.About the roleWe’re looking for a Senior Account Manager to join our team and act as the engine of delivery on key client accounts. You’ll own timelines, manage comms and make sure work keeps moving forward. You’re a confident operator, strong communicator and natural collaborator who knows how to build trust, keep clients aligned and keep projects profitable. You’ll be central to client satisfaction and commercial delivery.You’ll own client delivery across mid-size to large accounts, make independent decisions on timelines, comms and workflow plans, and input into scopes, proposals and resource planning alongside the Client Services Director.Below is a summary of the work you’ll be doing. In the interview round, we’ll go through this in more detail:What you'll doProject Delivery & Client CommsManage day-to-day delivery across campaigns, retainers and ad hoc projects, making sure briefs are clear, deadlines are met, shoots run smoothly and work is delivered on time and on budget. You’ll own client communications and will provide regular updates, managing feedback rounds, and maintaining a proactive dialogue that keeps clients confident in the work.Account Management & GrowthDevelop strong relationships with mid-to-senior level client contacts. You’ll understand client goals and challenges, ensure we’re delivering value against both, and support account leads in identifying upsell opportunities or scope expansion.Internal CollaborationBrief and support our creative, strategy and production teams to keep projects moving. You’ll work closely with project managers to align on scopes, timelines and resourcing, helping maintain internal momentum so everyone is working toward the same goals.Commercial AwarenessTrack time accurately and stay within scoped hours, monitoring budget burn and flagging potential over-servicing early. You’ll help ensure work is resourced efficiently and aligns with the commercial shape of each project.What you'll bring4+ years agency experience.Strong project management and organisational skillsConfident communicator across email, calls and live meetingsWorking knowledge of content production, social platforms and campaign deliveryProficient with time tracking tools and project management systemsCalm under pressure and solutions-orientedSkilled at building trusted relationships with clients and teamsAble to juggle multiple workstreams with pace and clarityDetail-oriented, commercially aware and highly collaborativeBrings positive energy to the team and leads by exampleSalary rangeProvided on request, contingent on experienceTo applyPlease submit your resume, along with a short overview of your account management experience - including the types of accounts, campaigns or retainers you’ve delivered.Further informationPlease contact us at hello@presentcompany.co