Senior Account Manager

LPS Brands is a premier creative, social media and digital agency based in the UAE, renowned for its innovative and impactful new age communications work. New Age is our Edge, 360 is our craft - Our dedicated in-house creative, production, and technology teams work synergistically to deliver strategic, engaging campaigns across diverse digital and ATL platforms. Committed to pushing creative boundaries, we leverage cutting-edge media to build robust brand equity and connect meaningfully with digital communities. Welcoming international talent, we pride ourselves on our diverse team and have been honoured as the Social Media Agency of the Year by Campaign Middle East for two consecutive years.Position OverviewLPS Brands is seeking a Senior Account Manager (Arabic First) to lead and grow a dedicated portfolio of strategic semi-government clients across the UAE. This role is ideal for a client-servicing leader with strong Arabic and English communication skills, deep experience in digital and social-first engagements, and a growth-driven mindset. The candidate will act as a trusted client partner, pitch leader, and internal team mentor, while driving business growth and delivering excellence across integrated digital mandates.Required Skills & Experience:5+ years managerial experience in agencies within the UAE/ Middle East region, for Digital and social media assignments is mandatoryRich experience and a successful track record with digital or social media first engagementsProven record of team leadership and Account pitch winsHighly organized and adept at managing multiple client accounts/ timelines on a daily basisEntrepreneurial and is constantly looking for business growth and development opportunitiesHas a passion to create engaging and entertaining brand campaigns/ Looking to outdo herself/ himself on a daily basisShould be comfortable working in an aggressive, fast-paced and young startup culture & flexible to work outside office hours on social media requirements; is willing to take up all-round business tasks as part of the team; team player; Agency experience is preferableFluent and particular of the use of English and Arabic grammarHas worked on monthly/ weekly social media or content plans along with brand team and content creators; First-hand knowledge of all the current digital media landscape and social platforms, social content formats like memes, GIFs, trends, vines, stories, live content, scheduling and analytics applicationsAgile and flexible to turn around real-time social content/ ideas to social in a short period of time; highly sensitive to timelines and content commitments; Comfortable writing large amounts of engaging content on a daily basisConstant learner, listener and reader; is always looking to upgrade social media, content writing and other support skillsIs a Jack of all trades; open to learning new software/ platforms to supplement his/her creative skills

Key Responsibilities

Account Management Ownership: Build, manage, retain, and grow key client relationships across UAE marketsClient Servicing Excellence: Act as the primary point of contact for senior clients, ensuring satisfaction and long-term partnershipsBusiness Growth & Pitches: Lead pitch management, proposal development, and client presentations; identify growth opportunities within accountsTeam Leadership: Supervise and mentor account managers, executives, community managers, content teams, and interns to ensure 360° service deliveryCreative Oversight: Provide creative judgment, develop brand voice, tone, and style guides, and secure client buy-inOperations Management: Ensure timely scheduling, posting, moderation, and community management across platformsPerformance & Delivery: Own monthly and quarterly KPIs, reporting, and performance reviews; ensure all deliverables are metCross-functional Collaboration: Work closely with creative, production, and performance teams to deliver integrated solutionsAgency Representation: Act as an ambassador of the agency’s values and culture, internally and externallyWhy You’ll Love It HereWork at one of the most dynamic and diverse agencies in the regionJoin a multi-award-winning team shaping the future of social storytellingGrow fast with a culture that celebrates creativity, innovation, and ownershipCollaborate with some of the best creative minds in the UAECompetitive salary, cool benefits, and an environment that feels like homeBe part of a team that’s serious about results — but never too serious to have fun